Organizational Change Management(OCM) Lead

GAC Solutions; Fort Lauderdale (FL); On-site; USD 110,000 - 170,000; Full time

Job summary

GAC Solutions in Fort Lauderdale, FL seeks an experienced Change Management lead to drive organizational change across enterprise-scale technology and business transformation programs. You will partner with executives to influence stakeholders, conduct readiness and adoption planning, and guide multi-workstream change activities to ensure successful implementation.

The ideal candidate has 8+ years in OCM, proven executive influence, and familiarity with large-scale rollouts in hospitality,

Qualifications

• 8+ years of experience in Organizational Change Management, Adoption, Transformation, Business Readiness, or related disciplines.

Responsibilities

• Proven experience leading change management efforts for complex enterprise-wide technology or business transformation programs.
• Demonstrated success influencing executive and senior leadership stakeholders.
• Experience conducting stakeholder analyses, change impact assessments, readiness assessments, and adoption planning.
• Strong executive communication, presentation, facilitation, and relationship management skills.
• Experience managing multiple stakeholder groups across operations, corporate functions, and field organizations.
• Ability to work independently and lead change activities across multiple workstreams.

Skills

Organizational Change Management

Stakeholder management

Executive communication

Change impact assessment

Adoption planning

Project leadership

Cross-functional collaboration

Job description

• 8+ years of experience in Organizational Change Management, Adoption, Transformation, Business Readiness, or related disciplines.
• Proven experience leading change management efforts for complex enterprise-wide technology or business transformation programs.
• Demonstrated success influencing executive and senior leadership stakeholders.
• Experience conducting stakeholder analyses, change impact assessments, readiness assessments, and adoption planning.
• Strong executive communication, presentation, facilitation, and relationship management skills.
• Experience managing multiple stakeholder groups across operations, corporate functions, and field organizations.
• Ability to work independently and lead change activities across multiple workstreams.

Preferred

• Experience supporting hospitality, cruise, travel, resort, entertainment, or customer-facing operational organizations.
• Prosci, CCMP, or equivalent change management certification.
• Experience supporting digital transformation, customer experience, ERP, mobile application, content management, or operational platform implementations.
• Familiarity with frontline workforce adoption challenges and large-scale operational rollouts