Senior Change Management Lead - Agentic AI (HR)

CBRE Group, Inc.; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

CBRE Group, Inc. is seeking a Senior Change Management Lead to drive the Agentic AI HR transformation.

You will own the end-to-end change strategy, coordinating across global HR, Digital & Technology, and regional People teams to enable adoption of AI-enabled capabilities and new operating models. You will work closely with executive sponsors and program leadership, shaping strategy while delivering day-to-day activities—workshops, communications, readiness, and stakeholder management—to achieve

Qualifications

• Extensive experience leading change management in large HR transformations.
• Proven ability to influence senior stakeholders at multiple levels.
• Strong communication and workshop facilitation skills.
• Track record embedding new operating models and AI-enabled capabilities.

Responsibilities

• Develop and execute the global change management strategy for the Agentic AI HR transformation.
• Lead stakeholder engagement across senior leadership and regional teams.
• Conduct change impact assessments and mitigation plans.
• Design and deliver communication, engagement and adoption strategies.
• Establish and manage change champion networks.
• Develop readiness and adoption measurement frameworks.
• Partner with Learning teams to define AI capability-building approaches.
• Facilitate leadership workshops and alignment sessions.
• Create executive presentations, key messages, FAQs and change artefacts.
• Monitor adoption metrics and intervene to improve outcomes.
• Identify and manage change risks and resistance.
• Work with program, technology and business teams to integrate change into delivery plans.
• Support benefits realization through sustained adoption.

Skills

Change management

Stakeholder engagement

Leadership

Workshop facilitation

Executive communications

Adoption metrics

Job description

About The Role:

CBRE is seeking a highly experienced Senior Change Management Lead to lead and manage the change throughout our Agentic AI HR transformation.

This individual will be responsible for developing and executing the end-to-end change strategy that enables successful adoption of AI-enabled capabilities, new ways of working, and future operating models across the global HR function.

Working closely with executive sponsors, program leadership, regional People teams, Digital & Technology, and external partners, the Senior Change Management Lead will drive stakeholder engagement, communications, readiness, capability building and adoption activities to ensure business outcomes are realized.

This is a highly hands-on role requiring a leader who can operate strategically with senior executives while also personally developing plans, facilitating workshops, creating communications, managing stakeholders and driving execution. The successful candidate will be equally comfortable shaping transformation strategy and delivering the day-to-day activities needed to embed change across the organization.

What You'll Do:

• Develop and execute the global change management strategy for the Agentic AI HR transformation.
• Lead stakeholder engagement and influence activities across senior leadership and regional teams.
• Conduct change impact assessments and develop mitigation plans.
• Design and deliver communication, engagement and adoption strategies.
• Establish and manage change champion networks.
• Develop readiness and adoption measurement frameworks.
• Partner with Learning teams to define AI capability-building approaches.
• Facilitate leadership workshops and alignment sessions.
• Create executive presentations, key messages, FAQs and change artefacts.
• Monitor adoption metrics and recommend interventions to improve outcomes.
• Identify and manage change risks and resistance.
• Work closely with program, technology and business teams to integrate change activities into delivery plans.
• Support benefits realization through sustained adoption and behavioral change.