Senior Center Monitoring & Security Supervisor

Old Colony YMCA; Framingham (MA); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Employee assistance program

Health insurance

Paid time off

Referral program

Vision insurance

Health savings account

Job summary

Old Colony YMCA in Framingham, MA is seeking a Lead Monitor to oversee Center monitoring operations at the Framingham Community Justice Support Center. The role includes scheduling staff, covering shifts, and supervising participants during daily activities and classes, while ensuring safety and accountability.

The candidate will manage urine screens, incident reporting, and communications with management. A background in Criminal Justice and supervisory experience are preferred, with MS Office

Qualifications

• Bachelor’s Degree in Criminal Justice or similar field preferred.
• Associates Degree with a minimum of four (4) years experience working in the criminal justice field will be considered.
• At least one year of supervisory experience required.
• Must submit and pass drug testing upon hire.

Responsibilities

• Supervise all monitoring operations at Center.
• Schedule staff to ensure adequate coverage for all shifts.
• Fill vacant shifts as needed.
• Provide direct monitoring of participants in all phases of daily routines including break periods.
• Monitor all educational and clinical classes/groups.
• Take accurate attendance of all participants.
• Maintain accurate communications log entries.
• Collection and documentation of urine screens.
• Write incident reports as needed and communicate concerns to program management.
• Responsible for on-going training of monitoring staff.
• Provide feedback on performance to staff and conduct annual performance reviews.
• Screens and presents candidates for hire to program management.
• Attend and participate in all scheduled meetings and trainings as directed.
• Provide transportation in assigned program vehicle when required.
• Prevent crisis situations from escalating by intervening and counseling participants.
• Provide support and assistance in any crisis situation.
• Other duties as assigned or directed by supervisor(s).

Skills

Supervisory experience

De-escalation techniques

MS Office

Education

Bachelor’s Degree in Criminal Justice or similar field

Associates Degree with four years experience in criminal justice

Tools

MS Office (Word, Excel, Outlook and Teams)

Job description

Old Colony YMCA in Framingham, MA is seeking a Lead Monitor to oversee Center monitoring operations at the Framingham Community Justice Support Center. The role includes scheduling staff, covering shifts, and supervising participants during daily activities and classes, while ensuring safety and accountability.

The candidate will manage urine screens, incident reporting, and communications with management. A background in Criminal Justice and supervisory experience are preferred, with MS Office