Lead Monitor

Old Colony YMCA; Framingham (MA); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Employee assistance program

Health insurance

Paid time off

Referral program

Vision insurance

Health savings account

Job summary

Old Colony YMCA in Framingham, MA is seeking a Lead Monitor to oversee Center monitoring operations at the Framingham Community Justice Support Center. The role includes scheduling staff, covering shifts, and supervising participants during daily activities and classes, while ensuring safety and accountability.

The candidate will manage urine screens, incident reporting, and communications with management. A background in Criminal Justice and supervisory experience are preferred, with MS Office

Qualifications

• Bachelor’s Degree in Criminal Justice or similar field preferred.
• Associates Degree with a minimum of four (4) years experience working in the criminal justice field will be considered.
• At least one year of supervisory experience required.
• Must submit and pass drug testing upon hire.

Responsibilities

• Supervise all monitoring operations at Center.
• Schedule staff to ensure adequate coverage for all shifts.
• Fill vacant shifts as needed.
• Provide direct monitoring of participants in all phases of daily routines including break periods.
• Monitor all educational and clinical classes/groups.
• Take accurate attendance of all participants.
• Maintain accurate communications log entries.
• Collection and documentation of urine screens.
• Write incident reports as needed and communicate concerns to program management.
• Responsible for on-going training of monitoring staff.
• Provide feedback on performance to staff and conduct annual performance reviews.
• Screens and presents candidates for hire to program management.
• Attend and participate in all scheduled meetings and trainings as directed.
• Provide transportation in assigned program vehicle when required.
• Prevent crisis situations from escalating by intervening and counseling participants.
• Provide support and assistance in any crisis situation.
• Other duties as assigned or directed by supervisor(s).

Skills

Supervisory experience

De-escalation techniques

MS Office

Education

Bachelor’s Degree in Criminal Justice or similar field

Associates Degree with four years experience in criminal justice

Tools

MS Office (Word, Excel, Outlook and Teams)

Job description

Job Description

Job Description

The Lead Monitor is responsible for oversight of all monitoring activities at the Framingham Community Justice Support Center. S/he is responsible for scheduling of staff, coverage of vacant shifts, and oversight of urine drug screens from participants. S/he will communicate with Center management on all issues and write reports as needed while ensuring a safe and secure environment for both staff and participants. S/he will ensure that participants enter and exit the Center in an appropriate manner and remain in assigned areas.

Job Function:

• Supervise all monitoring operations at Center.
• Schedule staff to ensure adequate coverage for all shifts.
• Fill vacant shifts as needed.
• Provide direct monitoring of participants in all phases of daily routines including break periods.
• Monitor all educational and clinical classes/groups.
• Take accurate attendance of all participants.
• Maintain accurate communications log entries.
• Collection and documentation of urine screens.
• Write incident reports as needed and communicate concerns to program management.
• Responsible for on-going training of monitoring staff.
• Provide feedback on performance to staff and conduct annual performance reviews.
• Screens and presents candidates for hire to program management.
• Attend and participate in all scheduled meetings and trainings as directed.
• Provide transportation in assigned program vehicle when required.
• Prevent crisis situations from escalating by intervening and counseling participants.
• Provide support and assistance in any crisis situation.
• Other duties as assigned or directed by supervisor(s).

Supervision of Personnel: Provide training and supervision of the monitoring staff at the Center.

Fiscal Responsibility: Adhere to all fiscal policies and procedures such as petty cash, purchase orders, vouchers and employee expenses as requested.

Facility/Housekeeping Responsibility: Ensure that the monitoring reception areas, offices and assigned vehicles meet the highest standards of cleanliness and maintenance.

Education/Experience/Physical Requirements:

• Bachelor’s Degree in Criminal Justice or similar field preferred.
• Associates Degree with a minimum of four (4) years experience working in the criminal justice field will be considered.
• At least one year of supervisory experience required.
• Must have visual and auditory acuity in order to maintain security of the center.
• Computer skills including MS Office (Word, Excel, Outlook and Teams).
• Valid Massachusetts Driver’s License and good driving record.
• Must submit and pass drug testing upon hire.
• A minimum of one evening shift weekly and some weekend availability required.
• Some traveling required for meetings and trainings
• Must be able to walk, sit, stand during the work day.

Preferred: Understanding of de-escalation techniques.

Job Type: Full-time

Pay Rate: $22.60 - $24.04 per hour

• Employee assistance program
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday with occasional weekend shifts
• Must be available to work all shifts (8am-4pm, 10am-6pm, 11:30am-730pm weekdays, weekends/holidays 9am-1pm)

License/Certification:

• Driver's License (Required)

Job Type: Full-time

• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• Security: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Location(s)

298 Howard Street suite 100, Framingham , Massachusetts 01702 , United States

Requirements

Education/Experience/Physical Requirements:

• Bachelor’s Degree in Criminal Justice or similar field preferred.
• Associates Degree with a minimum of four (4) years experience working in the criminal justice field will be considered.
• At least one year of supervisory experience required.
• Must have visual and auditory acuity in order to maintain security of the center.
• Computer skills including MS Office (Word, Excel, Outlook and Teams).
• Valid Massachusetts Driver’s License and good driving record.
• Must submit and pass drug testing upon hire.
• A minimum of one evening shift weekly and some weekend availability required.
• Some traveling required for meetings and trainings
• Must be able to walk, sit, stand during the work day.

Branch / Program

County Community Correction Centers - Framingham

Pay Range

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.
The actual pay rate will depend on the person's qualifications and experience. $18.00 - $24.04 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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