Senior Catering & Events Sales Manager

Lagrangechamber; West Des Moines (IA); On-site; USD 55,000 - 60,000; Full time

Job summary

Marriott West Des Moines is seeking a Catering and Sales Manager to lead catering, banquet, meeting, and group revenue. You will drive new business, nurture client relationships, and coordinate events from inquiry to final billing.

The ideal candidate has Marriott hotel sales and catering experience, strong negotiation and presentation skills, and a proven ability to exceed revenue goals while upholding Marriott service standards. This is a full-time, on-site role in West Des Moines.

Qualifications

• Marriott hotel sales and catering experience required.
• At least two years of hotel catering, event sales, or related hospitality sales experience.
• Proven ability to generate new business, close sales, and achieve revenue goals.
• Experience preparing contracts, proposals, BEOs, and group room block arrangements.
• Familiarity with Marriott sales processes and applicable hotel sales and event management systems.
• Strong communication, presentation, negotiation, and customer service skills.
• Excellent organizational skills and the ability to manage multiple events and deadlines.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Availability to work evenings, weekends, and holidays as business needs require.

Responsibilities

• Proactively solicit catering, corporate meeting, social event, wedding, and group business through sales calls, networking, prospecting, and local outreach.
• Meet or exceed established revenue, booking, and sales activity goals.
• Develop relationships with corporate accounts, event planners, wedding professionals, community organizations, and travel partners.
• Conduct hotel tours and site inspections that highlight meeting spaces, catering services, guest rooms, and hotel amenities.
• Prepare proposals, negotiate pricing, and secure signed contracts and required deposits within hotel guidelines.
• Identify opportunities to increase revenue through menu upgrades, audiovisual services, room blocks, and additional event services.
• Maintain accurate sales records, account details, and booking forecasts in hotel sales systems.
• Serve as the primary client contact throughout the planning process, confirming event requirements, timelines, menus, room layouts, and special requests.
• Prepare accurate Banquet Event Orders (BEOs) and communicate changes promptly to all affected departments.
• Coordinate with banquet, food and beverage, culinary, front office, housekeeping, and engineering teams to ensure event readiness.
• Lead or participate in BEO meetings and pre-event planning discussions.
• Be available during key events to support execution, address concerns, and ensure client satisfaction.
• Follow up after events to obtain feedback, resolve outstanding issues, and secure repeat business.
• Monitor booking pace, revenue forecasts, and sales performance.
• Ensure contracts, deposits, payment schedules, cancellation terms, and final balances are properly documented and followed.
• Coordinate with accounting to support accurate billing and timely collection of outstanding balances.
• Maintain complete event files, including signed agreements, approved changes, payment records, and client correspondence.
• Assist with the annual sales and catering budget, business plan, and promotional initiatives.
• Follow hotel policies regarding pricing, discounts, complimentary services, and contract approvals.
• Apply Marriott brand standards and service expectations to sales interactions and event delivery.
• Use applicable Marriott sales tools and hotel systems accurately.
• Partner with hotel leadership to support guest satisfaction, account loyalty, and repeat business.
• Represent the hotel professionally at industry events, community functions, and client meetings.

Skills

Marriott sales

Catering sales

Contract proposals

BEOs knowledge

Group room blocks

MS Office

Outlook

Negotiation skills

Communication skills

Organizational skills

Education

Bachelor's degree in hospitality or related field

Associate's degree in hospitality or related field

Tools

Microsoft Office

Job description

Marriott West Des Moines is seeking a Catering and Sales Manager to lead catering, banquet, meeting, and group revenue. You will drive new business, nurture client relationships, and coordinate events from inquiry to final billing.

The ideal candidate has Marriott hotel sales and catering experience, strong negotiation and presentation skills, and a proven ability to exceed revenue goals while upholding Marriott service standards. This is a full-time, on-site role in West Des Moines.