Senior Casualty Claims Specialist

Aig Inc; United States; Remote; USD 81,000 - 109,000; Full time

Job summary

American International Group, Inc. (AIG) is seeking an experienced Casualty Claims Adjuster to investigate, evaluate, negotiate, and resolve Commercial Auto Liability and Commercial General Liability claims.

The role requires strong liability analysis, coverage interpretation, and litigation coordination, with an emphasis on timely, fair, and compliant resolutions. You will work with insureds, claimants, attorneys, brokers, and internal partners to deliver effective claims handling.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and experience.
• 4+ years of Commercial Auto Liability and/or Commercial General Liability claims handling experience.
• Experience interpreting policy coverage and drafting coverage position letters, reservation of rights letters, and denial letters.
• Experience managing both litigated and non-litigated claims.
• Excellent analytical, investigative, and critical-thinking skills.
• Strong verbal and written communication skills.
• Active Property & Casualty Adjuster License preferred; must obtain required state licensing within six months of hire.
• Professional designations such as AIC, CPCU, ARM, or SCLA are preferred.

Responsibilities

• Investigate, evaluate, negotiate, and resolve Casualty claims (Commercial Auto Liability and GL).
• Independently manage both litigated and non-litigated claims and coordinate with defense counsel when needed.
• Maintain indemnity and expense reserves with documented rationale and ensure regulatory compliance.
• Communicate status and strategy to insureds, brokers, claimants, attorneys, and internal partners.

Skills

Liability analysis

Negotiation

Investigative skills

Communication

Education

Bachelor's degree or equivalent

Job description

American International Group, Inc. (AIG) is seeking an experienced Casualty Claims Adjuster to investigate, evaluate, negotiate, and resolve Commercial Auto Liability and Commercial General Liability claims.

The role requires strong liability analysis, coverage interpretation, and litigation coordination, with an emphasis on timely, fair, and compliant resolutions. You will work with insureds, claimants, attorneys, brokers, and internal partners to deliver effective claims handling.