Senior Claims Adjuster — Commercial Auto & GL

Aig Inc

Atlanta (GA)

Hybride

USD 85 000 - 110 000

Plein temps

14 jours+

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Résumé du poste

American International Group (AIG) seeks an experienced Casualty Claims Adjuster to investigate, evaluate, negotiate, and resolve Commercial Auto Liability and Commercial General Liability claims. The role requires strong liability analysis, coverage interpretation, and litigation management, handling a moderate to complex caseload from notice to resolution.

You will conduct thorough investigations, gather evidence from statements to medical records, analyze coverage issues, negotiate

Qualifications

Bachelor's degree preferred or equivalent combination of education and experience.
Minimum 6 years of Commercial Auto Liability and/or Commercial General Liability claims handling experience.
Demonstrated experience handling bodily injury claims involving moderate to significant exposure.
Experience interpreting policy coverage and drafting coverage position letters, reservation of rights letters, and denial letters.
Experience managing both litigated and non-litigated claims.
Excellent analytical, investigative, and critical-thinking skills.
Strong verbal and written communication skills.
Active Property & Casualty Adjuster License preferred; must obtain required state licensing within six months of hire.
Preferred Qualifications: Litigation management experience, multi-state claims handling, experience with serious bodily injury, professional designations (AIC, CPCU, ARM, or SCLA).
Prior experience with commercial insurance carriers handling middle-market or large commercial accounts.

Responsabilités

Claim Investigation, Evaluation and Negotiation. Conduct prompt, thorough investigations to determine coverage, liability, damages, and compensability.
Gather and evaluate evidence, including statements, police reports, medical records, expert reports, and other relevant documentation.
Analyze coverage issues and prepare reservation of rights, denial, and other coverage correspondence as appropriate.
Evaluate bodily injury, property damage, and exposure-related claims to determine appropriate resolution strategies.
Independently negotiate settlements within established authority levels.
Develop and execute proactive claim resolution strategies that achieve timely and cost-effective outcomes.
Identify and mitigate claim exposure through effective investigation, evaluation, and negotiation.
Litigation Management: Manage litigated files and coordinate with defense counsel to develop case strategies.
Review pleadings, discovery responses, deposition summaries, and legal evaluations.
Monitor litigation budgets and legal expenses to ensure efficient claim handling.
Participate in mediations, settlement conferences, and other dispute resolution proceedings as necessary.
Financial and Regulatory Stewardship: Establish and maintain accurate indemnity and expense reserves with documented rationale.
Continuously evaluate reserve adequacy throughout the life cycle of the claim.
Ensure compliance with company guidelines, statutory requirements, and regulatory standards across all applicable jurisdictions.
Maintain diary and workload management systems to effectively prioritize and resolve assigned inventory.
Customer and Stakeholder Management: Deliver exceptional customer service through professional, timely, and empathetic communication.