Senior Casualty Claims Adjuster

AIG; Atlanta (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

AIG is seeking an experienced Casualty Claims Adjuster to investigate, evaluate, negotiate, and resolve Commercial Auto Liability and Commercial General Liability claims. You will work with insureds, claimants, attorneys, brokers, and internal partners to deliver timely, fair, and compliant outcomes.

Key duties include thorough investigations, evaluating coverage, managing both litigated and non-litigated claims, maintaining accurate reserves, and communicating strategy and status to

Qualifications

• 4+ years of Commercial Auto Liability and/or Commercial General Liability claims handling experience.
• Experience handling bodily injury claims involving moderate to significant exposure.
• Experience interpreting policy coverage and drafting coverage position letters, reservation of rights letters, and denial letters.
• Experience managing both litigated and non-litigated claims.
• Excellent analytical, investigative, and critical-thinking skills.
• Strong verbal and written communication skills.
• Active Property & Casualty Adjuster License preferred; must obtain required state licensing within six months of hire.

Responsibilities

• Investigate and evaluate claims, gather evidence, and determine coverage and liability.
• Manage litigated files and coordinate with defense counsel.
• Establish and maintain reserves; ensure regulatory compliance.
• Deliver empathetic customer service and communicate with insureds, brokers, claimants, and partners.

Skills

Analytical skills

Investigative skills

Critical thinking

Verbal communication

Written communication

Education

Bachelor's degree or equivalent combination of education and experience

Job description

AIG is seeking an experienced Casualty Claims Adjuster to investigate, evaluate, negotiate, and resolve Commercial Auto Liability and Commercial General Liability claims. You will work with insureds, claimants, attorneys, brokers, and internal partners to deliver timely, fair, and compliant outcomes.

Key duties include thorough investigations, evaluating coverage, managing both litigated and non-litigated claims, maintaining accurate reserves, and communicating strategy and status to