Senior Casualty Claims Adjuster — Complex Auto & Liability

N&D Union Mutual Insurance; Dedham (MA); On-site; USD 90,000 - 115,000; Full time

Job summary

N&D Union Mutual Insurance in Dedham, MA is seeking an experienced casualty claims professional to manage a complex auto liability and general liability caseload, mentor junior team members, and ensure accurate coverage determinations.

The role demands strong analytical and communication skills, the ability to work independently within a collaborative team, and a focus on prudent reserves and fraud detection. Multi-state experience is a plus.

Qualifications

• 5+ years of experience handling bodily injury claims in multi-state environments.
• Bachelor’s Degree or equivalent industry experience.
• Strong learning mindset and adaptability to new systems and practices.
• Excellent interpersonal, oral, and written communication skills.

Responsibilities

• Manage a complex caseload of auto liability and general liability claims.
• Mentor junior Casualty Team members.
• Analyze policies and contracts to determine accurate coverage.
• Investigate facts of loss using internal/external resources and rule out fraud.
• Create reserves and expense recommendations for management.
• Monitor vendor usage and control expense costs.

Skills

Bodily Injury claims

Communication skills

Learning mindset

Independent work

Team collaboration

Casualty expertise

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

N&D Union Mutual Insurance in Dedham, MA is seeking an experienced casualty claims professional to manage a complex auto liability and general liability caseload, mentor junior team members, and ensure accurate coverage determinations.

The role demands strong analytical and communication skills, the ability to work independently within a collaborative team, and a focus on prudent reserves and fraud detection. Multi-state experience is a plus.