Multi-Line Claims Adjuster - Massachusetts

Provencher & Company, LLC; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Provencher & Company, LLC is seeking experienced Multi-Line Claims Adjusters to work remotely across the United States. You will handle both property and liability claims, including commercial and residential losses, with knowledge of negligence, coverage, and damages.

Strong report writing and communication skills are essential. Ideal candidates possess 5+ years of adjusting experience, with proficiency in Xactimate and ability to manage statements of loss, proofs of loss, and denial letters

Qualifications

• Minimum 5 years first-party commercial/residential property and liability adjusting experience.
• Experience preparing Statements of Loss, Proofs of Loss and denial letters.
• Strong knowledge of property and liability coverage and industry standards.

Responsibilities

• Completes field property inspections for residential and commercial losses using Xactimate and field investigations to determine negligence and damages.
• Investigates claims by taking recorded statements from insureds, claimants or witnesses, and interviews with officials.
• Recommend claim reserves based on investigation with well-supported reserve reports.
• Obtain and interpret official reports and review coverage forms.
• Provide thorough analysis of coverage and issues in initial captioned client reports.
• Maintain quality by adhering to client Best Practices.

Skills

Property & liability claims

Time management

Customer service

Statement taking

Damage estimation

Coverages knowledge

Education

College Degree

AIC designation

Tools

Xactimate

Job description

A dynamic organization supplying quality claims outsource solutions to insurance carriers, countrywide is seeking multi-line adjusters in your area. There are many competing vendors in our marketplace, but we are not your typical “vendor”. Our company was built by insurance company claims executives to support insurance companies’ claim operations to help them meet their organizations goal of providing quality claims solutions at a reasonable cost.

We excel in providing professional, knowledgeable claims professionals to handle large losses, catastrophe claims, business interruption and daily property claims, as well as handle complete liability investigations, task assignments including scene investigations and property damage appraisals, construction defect claims as well as first party automobile claims for personal and commercial insurance policyholders.

Position Summary

A national independent insurance adjusting firm has immediate openings for Multi-Line Claims adjusters that possess the ability to work remotely and have the experience to handle both property and liability claims. The candidate must possess the ability to adjust commercial and residential property losses and must also have a working knowledge of how to determine negligence and assess damages. The candidate should be able to perform all tasks with modest supervision. The candidate must possess the ability to understand coverage, how to investigate a variety of property and negligence claims, how to value and estimate property damage as well as the ability to evaluate Bodily Injury damages for settlement.

Requirements

• Minimum 5 years first-party commercial and/or residential property and liability adjusting experience
• Maintain own current estimating software; Xactimatepreferred
• Working computer; internet access and Microsoft Word required
• Must demonstrate strong time management and customer service skills
• Ability to take recorded statements in the field or with legal representatives
• Experience in preparing Statements of Loss, Proofs of Loss, and denial letters
• State adjuster’s license where required
• Must have valid driver’s license

Knowledge and Skills

• In-depth knowledge of property and liability insurance coverage and industry standards
• Prepare full captioned reports by collecting and summarizing information required by client
• Strong verbal and written communications skills
• Prompt, reliable, and friendly service
• Must submit to background check; void in states where prohibited
• Experience in industry specific areas a plus, but not necessary: fire departments, agricultural, lumber mills, high value or historic buildings or Construction Defects, Automobile Liability, Subrogation Recovery investigations

Responsibilities

• Completes residential and commercial field property inspections utilizing Xactimate software and general liability field investigations to determine negligence and damages
• Investigate claims by obtaining recorded statements from insureds, claimants or witnesses; by interviewing fire, police or other governmental officials as well as inspecting claimed damages
• Recommend claim reserves based on investigation, through well supported reserve report
• Obtain and interpret official reports
• Review applicable coverage forms and endorsement, providing thorough analysis of coverage and any coverage issues in well documented initial captioned report to client
• Maintain acceptable product quality through compliance with established Best Practices of client

Preferred but Not Required

• College Degree
• AIC, or other professional designations

All candidates must pass a full background check