Senior Casualty Adjuster

GoAuto Insurance

Irving (TX)

Hybrid

USD 52,000 - 78,000

Full time

14 days+

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Benefits offered by this job

401(k) with company match up to 4%

Health insurance

Dental insurance

Vision insurance

Life insurance (company paid)

Paid time off

Paid holidays

Job summary

GoAuto Insurance in Texas is seeking a results-driven Casualty Claims Adjuster to evaluate auto accident injuries, negotiate settlements, and manage high-volume claims with accuracy and empathy.

The role requires 3+ years in claims, licensure, and strong communication; hybrid work after training, with a supportive team and opportunities for advancement within a family-oriented company.

Qualifications

3+ years of experience in an insurance claim environment, preferably personal lines automobile.
Active Auto Adjuster License and Property & Casualty license required.
Bachelor's degree preferred
Excellent communication and analytical skills

Responsibilities

Address unrepresented and represented bodily injury claims.
Obtain recorded statements to establish liability and verify coverage.
Determine appropriate extent of damages.
Communicate claims procedures to involved parties verbally and in writing.
Review injury documentation for accuracy and establish realistic settlement ranges.
Engage attorneys and unrepresented parties to resolve claims at realistic amounts.
Comply with reporting requirements (ISO, CMS).
Document activities in claim files; issue payments and pursue recovery as needed

Skills

Medical terminology

Injury mechanics

Injury treatment

Coverage & liability investigation

Customer service

Multitasking

Time management

Verbal and written communication

Education

Property and Casualty License

Job description

Brief Description

Join a company that values integrity, empowerment, and family.

About The Company

GoAuto is a family-oriented insurance provider headquartered in Louisiana, currently serving customers in Louisiana, Nevada, Ohio, Texas, Alabama, and Georgia. Our mission is simple: make auto insurance accessible and affordable for everyone.

Brief Description

Join a company that values integrity, empowerment, and family.

About The Company

When You Join GoAuto, You’re Not Just Starting a Job—you’re Building a Career That Makes a Difference. We Believe In The Power Of Promises And The Importance Of Values. That’s Why We Commit To

Treating you with decency and integrity
Empowering you to make a positive impact
Supporting you with a collaborative team
Providing the tools and resources you need to succeed
Recognizing and appreciating your contributions
Welcoming you as a valued member of our GoAuto family

About The Role

Duties & responsibilities

Address unrepresented and represented bodily injury claims.
Obtain recorded statements of policyholders and other involved parties to the degree necessary to establish a liability determination and verify coverage.
Determine most appropriate course for establishing extent of damages.
Communicate claims procedures and process to involved parties verbally and in writing.
Review all submitted injury related documentation for accuracy, appropriateness and establish realistic injury settlement ranges.
Engage attorneys as well as injured unrepresented parties in discussions regarding injuries, treatment, expenses, disability, etc. in order to resolve the pending injury claims for realistic amounts based on information obtained or provided.
Comply with all required reporting requirements, such as ISO, CMS, etc.
Apply comparative negligence, as appropriate, to the resolution of third-party bodily injury claims in the interest of minimizing overall paid severity.
Document activities in claim file notes in clear, complete & concise manner.
Issue claim payments in appropriate amounts to appropriate payees. Identify recovery potential and take appropriate steps to pursue same. Must be able to efficiently and accurately handle a high volume of claims. Assist Team members as necessary to achieve performance objectives of the Team and the Company.

This position is eligible for a hybrid work schedule after successful completion of training/probationary period.

Qualifications

Three or more years of experience in an insurance claim environment, preferably personal lines automobile.
Successful experience as a Casualty Claim Adjuster or similar position.
License/Certification: Auto Adjuster License/Property and Casualty License (Required)
Bachelor's degree preferred

Required Skills

Strong working knowledge of medical terminology, injury mechanics and appropriate injury treatment practices.
Strong coverage and liability investigation skills.
Customer service.
Ability to multitask and adhere to direction.
Time management and prioritization skills.
Effective verbal and written communication skills.

About GoAuto

FAMILY FIRST

You are here to elevate care and change lives. In return, yours will be one of them. That’s what you can expect with a career at GoAuto.

WE BELIEVE IN THE VALUE OF A PROMISE AND WHAT IT MEANS TO OUR COMPANY AND OUR INDIVIDUALS. THE VALUES WE SET FORTH ARE PERTINENT TO WHO WE ARE AS A COMPANY AND WHO WE LOOK TO HIRE.

WE PROMISE