Senior Cashier & Customer Experience Leader

Lowe's Home Centers, LLC; Jersey City (NJ); Hybrid; USD 24,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision insurance

401(k) retirement plan with company  匹

Job summary

Lowe's Home Centers, LLC is seeking a customer-focused associate to deliver high-quality service in a dynamic retail environment. You will assist customers, demonstrate products, and process transactions at the front end.

The role emphasizes teamwork, safety, and the ability to work across departments to meet customer needs and maintain store standards. Prior cashier experience is valued.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information
• Less than 1 Year Experience using common retail technology, such as smart phones and tablets
• 1 Year Retail experience as a cashier
• Ability to obtain sales related licensure or registration as may be required by law

Responsibilities

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities (CSA Front End Team)

Skills

Customer service

Retail POS

Basic computer literacy

Education

High school diploma or GED

Tools

POS register systems

Job description

Lowe's Home Centers, LLC is seeking a customer-focused associate to deliver high-quality service in a dynamic retail environment. You will assist customers, demonstrate products, and process transactions at the front end.

The role emphasizes teamwork, safety, and the ability to work across departments to meet customer needs and maintain store standards. Prior cashier experience is valued.