Senior Case Manager – Veterans Housing & Support

U.S.Vets; Ventura (CA); On-site; USD 70,000 - 71,000; Full time

Job summary

U.S.VETS in Ventura, CA seeks a Case Manager III to provide comprehensive support to veterans facing housing instability and related challenges. The role drives outcomes and mentors junior staff, with a leadership component in a nonprofit setting.

Responsibilities include client assessments, service planning, coordinating with VA and community resources, and supervising interns. A master's degree is required, with experience in homelessness/veterans preferred and a valid driver’s license.

Qualifications

• Master's Degree in Social Work, Psychology, Counseling, or related field required
• Two years of experience in social services or related field preferred
• Experience with homeless and/or veterans preferred
• Certification in Substance Abuse Counseling preferred
• Experience facilitating support groups preferred
• Strong oral and written communication skills
• Valid driver's license required; if driving company vehicles, must meet insurance requirements

Responsibilities

• Conduct thorough client assessments and develop individualized service plans (IAPs) addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs.
• Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals.
• Provide regular one-on-one meetings with clients and conduct home visits (project-based and scattered-site housing).
• Facilitate life skills groups and/or therapeutic groups tailored to specialized veteran populations.
• Lead and support case conferencing and program meetings; guide and mentor Case Manager I & II team members.
• Assist with crisis intervention, urgent client matters, and after-hours support as needed.
• Document all services and critical incident reports in a timely and professional fashion using MCR, and other electronic client record systems.
• Conduct drug and alcohol screenings and ensure compliance with program rules and service plans.
• Support reporting, audits, and file reviews in collaboration with the Program Coordinator and Director of Behavioral Health.
• Supervise interns and participate in staff onboarding and training as assigned.

Skills

Communication skills

Teamwork

Leadership

Assessment & planning

Crisis intervention

Education

Master's degree in Social Work / Psychology / Counseling

Tools

EMR systems

Microsoft Office

Job description

U.S.VETS in Ventura, CA seeks a Case Manager III to provide comprehensive support to veterans facing housing instability and related challenges. The role drives outcomes and mentors junior staff, with a leadership component in a nonprofit setting.

Responsibilities include client assessments, service planning, coordinating with VA and community resources, and supervising interns. A master's degree is required, with experience in homelessness/veterans preferred and a valid driver’s license.