Senior Case Manager & Team Lead – Community Impact

Paycom; Oklahoma City (OK); On-site; USD 52,000 - 68,000; Full time

Job summary

The Community Action Agency of Oklahoma is seeking a Case Manager - Lead at Will Rogers Head Start in Oklahoma City. The role oversees the case management team, coordinates resources, and ensures programs are implemented to improve clients' lives.

You will mentor staff, align strategies with agency goals, partner with community organizations, assess client needs, and monitor outcomes. A bachelor's degree and 5+ years' experience are required.

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, or related field.
• Minimum 5 years of experience in case management.
• Proven leadership experience managing a team.
• Experience working with diverse populations and cultural competency.

Responsibilities

• Lead and supervise a team of case managers, providing guidance and support.
• Develop and implement case management strategies aligned with agency goals.
• Coordinate with community partners to enhance access to resources.
• Conduct regular client needs assessments and update case plans accordingly.
• Facilitate training and professional development for the team.
• Monitor program outcomes and prepare reports for improvement.
• Ensure compliance with agency policies and regulatory requirements.
• Foster a collaborative work environment and drive service excellence.

Skills

Leadership

Communication

Assess client needs

Case management software

MS Office

Organizational skills

Teamwork

Problem-solving

Education

Bachelor's degree in Social Work / Psychology / Sociology or related field

Tools

Case management software

Microsoft Office Suite

Job description

The Community Action Agency of Oklahoma is seeking a Case Manager - Lead at Will Rogers Head Start in Oklahoma City. The role oversees the case management team, coordinates resources, and ensures programs are implemented to improve clients' lives.

You will mentor staff, align strategies with agency goals, partner with community organizations, assess client needs, and monitor outcomes. A bachelor's degree and 5+ years' experience are required.