Case Manager: Resource Coordination for Client Impact

Community Action Agency Of Oklahoma; Oklahoma City (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

Paycom's partner, the Community Action Agency of Oklahoma, seeks a full-time Case Manager in Oklahoma City to assess client needs, develop service plans, and coordinate access to housing, employment, healthcare, and education services.

The role requires a Bachelor’s degree in Social Work, Psychology, or related field, at least 2 years in case management, and strong interpersonal and organizational skills, plus proficiency with case management software and MS Office.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, or related field.
• Minimum of 2 years of experience in case management or a related role within a community service setting.
• Experience working with diverse populations and low-income communities.

Responsibilities

• Assess clients' needs and barriers to identify services.
• Develop and implement individualized service plans with clients.
• Coordinate access to housing, employment, healthcare, and education services.
• Monitor progress and adjust plans to achieve outcomes.
• Maintain case files and documentation per agency standards.
• Advocate for clients with providers to access resources.
• Collaborate with staff and partners to improve service delivery.
• Provide crisis intervention and client safety support.
• Prepare regular reports on client progress for leadership.

Skills

Interpersonal skills

Time management

Case management software

Microsoft Office

Independent working

Problem solving

Confidentiality

Resource coordination

Education

Bachelor’s degree in Social Work

Tools

Case management software

Microsoft Office Suite

Job description

Paycom's partner, the Community Action Agency of Oklahoma, seeks a full-time Case Manager in Oklahoma City to assess client needs, develop service plans, and coordinate access to housing, employment, healthcare, and education services.

The role requires a Bachelor’s degree in Social Work, Psychology, or related field, at least 2 years in case management, and strong interpersonal and organizational skills, plus proficiency with case management software and MS Office.