Senior Case Manager & Team Lead, Bronx

Ny-Common-Pantry; New York (NY); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

FSA

Life Insurance

Long-Term Disability

Job summary

New York Common Pantry is seeking a Senior Case Manager in Bronx, NY. This role leads a team, maintains client records, and coordinates with health navigators and social services to connect participants with benefits and community resources.

The position emphasizes English and Spanish proficiency, collaboration with the Assistant Director of Social Services, and ensuring data quality while supporting program expansion.

Qualifications

• Fluency in English and Spanish required.
• Bachelor's degree in Social Work or related field; relevant experience considered.
• Proficient with Microsoft Office Suite and Google Drive; experience with case management databases.

Responsibilities

• Provide day-to-day guidance and mentorship to Case Managers and volunteers.
• Oversee daily Help 365 Bronx operations at the Hoe Ave location.
• Monitor staff productivity, service quality, and adherence to policies.

Skills

English

Spanish

Education

Bachelor's in Social Work or related field

Tools

Microsoft Office

Google Drive

Case Management Databases

Job description

New York Common Pantry is seeking a Senior Case Manager in Bronx, NY. This role leads a team, maintains client records, and coordinates with health navigators and social services to connect participants with benefits and community resources.

The position emphasizes English and Spanish proficiency, collaboration with the Assistant Director of Social Services, and ensuring data quality while supporting program expansion.