Senior Case Manager, Project-Based Housing Onsite Impact

The People Concern; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Retirement Planning (403b) & Matching

Paid Holidays

Paid Vacation Days

Paid Sick Days

Employee Assistance Plans (EAP)

TELUS Health

Flexible Spending Account (FSA)

Basic Life / AD&D

Voluntary Short- and Long-Term Disabil

Voluntary Pet Insurance

Corporate Discounts: Hotels, Theme Pks

The People Concern University & Certif

Job summary

The People Concern seeks a Senior Case Manager for our 1603- Housing Retention program in Los Angeles. This onsite role focuses on housing stability, client self-sufficiency, and community integration, working with clients who have experienced homelessness to remove barriers to stable housing.

You will coordinate with housing partners, funders, and regional teams to deliver individualized supports, life skills, and access to health and social services, while mentoring staff and promoting

Qualifications

• High school diploma/ GED required or equivalent.
• Bachelor's degree preferred; OR a minimum two (2) years' experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
• Three (3) or more years' experience related to or in the role of case management required.
• Valid California Driver's License, reliable vehicle, current automobile insurance, and acceptable driving record.
• Willing and able to transport Clients in your personal vehicle.
• Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.

Responsibilities

• Maintain a caseload of approximately 20 high acuity Clients for intensive case management services (up to 40 if low acuity).
• Develop relationships with Clients with a focus on independence and improved health.
• Collaborate with LA County DMH and DHS programs to coordinate care.
• Engage Clients with harm-reduction and trauma-informed care approaches.
• Assist in screening, intake, and enrollment of Clients and orientation to policies.
• Complete biopsychosocial assessments to guide treatment planning.
• Write quarterly collaborative goal plans with Clients.
• Maintain accurate progress notes and data in electronic databases.
• Ensure Client documents are complete and properly filed.
• Maintain confidentiality per HIPAA and guidelines.
• Assist Clients in applying for benefits.
• Coordinate appointments, transportation, and follow-up services.
• Transport Clients to appointments in personal vehicle.
• Teach life skills: budgeting, housekeeping, meal prep, scheduling.
• Communicate with property managers and third parties.
• Work with multidisciplinary team; attend meetings and trainings.
• Adapt workload per funder expectations.
• Support site-based meetings and note-taking as needed.
• Maintain internal trackers and databases.
• Promote health workspace and safety compliance.
• Provide QA in partnership with regional leaders.
• Support Narcan promotion, access and logs.
• Provide onboarding training to new staff as directed.
• Coordinate training needs with site leadership.
• Provide client or admin coverage as needed.
• Other duties as assigned.

Skills

Harm reduction

Client advocacy

Communication

Team collaboration

Driver capability

Education

High school diploma or GED

Bachelor's degree preferred

2 years with homeless individuals or equivalent

3+ years in case management

Tools

California Driver's License

Reliable vehicle

Job description

The People Concern seeks a Senior Case Manager for our 1603- Housing Retention program in Los Angeles. This onsite role focuses on housing stability, client self-sufficiency, and community integration, working with clients who have experienced homelessness to remove barriers to stable housing.

You will coordinate with housing partners, funders, and regional teams to deliver individualized supports, life skills, and access to health and social services, while mentoring staff and promoting