Senior Case Manager: Immigrant Victims Services

Sanctuary For Families, Inc.; New York (NY); Hybrid; USD 43,000 - 48,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Employer retirement contribution

Paid time off

Job summary

Sanctuary for Families, a leading New York nonprofit, seeks a Senior Case Manager for its Immigration Intervention Project. The role supports immigrant survivors of gender-based violence with housing, benefits, and advocacy, working across multiple NYC locations, including a Manhattan office.

The position requires a Bachelor’s degree and at least two years of relevant experience, with fluency in English and Spanish.

Qualifications

• Bachelor’s degree and a minimum of 2 years of relevant work experience.
• Fluency in English and Spanish required; fluency in an additional community language preferred.
• Experience working with immigrant survivors of gender-based violence and/or human trafficking preferred.
• Prior case management, paralegal or administrative experience.
• Excellent judgment and attention to detail.
• Strong writing and analytical skills; strong communication and interpersonal skills.
• Ability to work independently and under pressure.
• Deep commitment to Sanctuary’s mission and operating with diverse communities.

Responsibilities

• Coordinate case management services focusing on housing, benefits, and self-sufficiency.
• Mentor and train other case managers and interns within IIP.
• Conduct screening interviews to assess need for public benefits.
• Interview clients with attorneys to support immigration applications.
• Communicate updates to the IIP team and provide trainings.
• Assist with OTDA eligibility and enrollment for benefits.
• Prepare requests for educational and financial assistance grants.
• Refer victims to legal and social services.
• Maintain accurate records in electronic databases.
• Provide administrative support to CSBG/DYCD and IIP.
• Perform other duties as directed by Director.

Skills

Fluency in English

Fluency in Spanish

Writing skills

Communication skills

Interpersonal skills

Ability to work under pressure

Diversity sensitivity

Education

Bachelor’s degree

Job description

Sanctuary for Families, a leading New York nonprofit, seeks a Senior Case Manager for its Immigration Intervention Project. The role supports immigrant survivors of gender-based violence with housing, benefits, and advocacy, working across multiple NYC locations, including a Manhattan office.

The position requires a Bachelor’s degree and at least two years of relevant experience, with fluency in English and Spanish.