Senior Case Manager — Homeless Services & Recovery

Resources For Human Development, Inc.; Norristown (Montgomery County); Vor Ort; USD 52.000 - 67.000; Vollzeit

Zusammenfassung

Resources For Human Development, Inc. in Montgomery County, PA seeks a Lead Case Manager to determine resources needed to meet participant needs and drive the implementation of service plans, acting as an advocate to secure necessary services.

The role includes mentorship to a case management team, collaboration with clinical staff, and ensuring regulatory compliance across caseloads, with a focus on holistic recovery and community connections.

Qualifikationen

• Bachelor’s Degree in Human Services or related field.
• Two to four years Case Management experience preferred.
• Three years of experience providing support to individuals in behavioral health, addiction recovery or development disabilities services required.
• Intermediate computer skills.
• Valid driver’s license.

Aufgaben

• Act as part of a multidisciplinary team designed to provide services from a holistic and Valuesbased perspective.
• Assist in the development of recovery plans and reviews in collaboration with the program participant, clinical and medical staff and other stakeholders as determined in collaboration with program participant.
• Provide community-based services to program participant focusing on education, connection with resources, community interaction and achievement of recovery plan goals.
• Complete all assessments and documentation as required by RHD, funder, licensing/ accreditation entities.
• Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources.
• Serves as field support to the case management team to include, but not limited to, guidance related to service delivery and documentation, maintaining compliance with regulatory standards, appropriately managing caseloads, and coordinating on-call scheduling.
• Effectively self-manages and collaborates with all levels of staff and participants with varying needs ensuring timely and efficient utilization of resources, ensuring adherence to organization and regulatory requirements.
• Provides case management expertise and mentorship to new case managers and/or case managers challenged with performing tasks to include but not limited to assessments, treatment planning, supportive counseling, linking to community resources, monitoring progress, collaboration with other providers, and care coordination.
• Manages high-priority referrals from program funders and stakeholders.
• Assists Case Managers with necessary outreach and engagement activities to include participants and their families, community providers, landlords and medical personnel.
• Ensures adherence to oversight entities’ regulations regarding paperwork and service delivery.
• Act as a representative for the agency at stakeholder meetings.
• Other duties as assigned.
• Assist residents with self-administration of medications as needed.

Kenntnisse

Case Management

Ausbildung

Bachelor’s Degree in Human Services or related field

Jobbeschreibung

Resources For Human Development, Inc. in Montgomery County, PA seeks a Lead Case Manager to determine resources needed to meet participant needs and drive the implementation of service plans, acting as an advocate to secure necessary services.

The role includes mentorship to a case management team, collaboration with clinical staff, and ensuring regulatory compliance across caseloads, with a focus on holistic recovery and community connections.