Senior Case Manager, Homeless Services & Recovery

Resources for Human Development; Norristown (Montgomery County); Vor Ort; USD 52.000 - 68.000; Vollzeit

Zusammenfassung

Resources for Human Development in Norristown, PA, is seeking a Lead Case Manager for the Montgomery County Homeless Services program. The role involves assessing participant needs, coordinating with a multidisciplinary team, and advocating to ensure access to housing and benefits.

You will develop recovery plans, provide community-based supports, manage documentation, and mentor junior staff while liaising with funders and local partners.

Qualifikationen

• Bachelor’s Degree in Human Services or related field.
• Two to four years Case Management experience preferred.
• Three years of experience providing support to individuals in behavioral health, addiction recovery or development disabilities services.
• Intermediate computer skills.
• Valid driver’s license.

Aufgaben

• Act as part of a multidisciplinary team designed to provide services from a holistic and Valuesbased perspective.
• Assist in developing and reviewing recovery plans with participants and clinical staff.
• Provide community-based services to participants focusing on education, connection with resources, community interaction and achievement of recovery plan goals.
• Complete all assessments and documentation as required by RHD, funder, licensing/accreditation entities.
• Develop and maintain relationships with community agencies to connect participants with resources.
• Serves as field support to the case management team, guiding service delivery and ensuring regulatory compliance.
• Effectively self-manages and collaborates with staff and participants to ensure timely resource use and regulatory adherence.
• Provides case management mentorship to new case managers.
• Manages high-priority referrals from program funders and stakeholders.
• Assists Case Managers with outreach to participants, families, providers, landlords.
• Ensures adherence to oversight entities’ regulations regarding paperwork and service delivery.
• Act as a representative for the agency at stakeholder meetings.
• Other duties as assigned.
• Assist residents with self-administration of medications as needed.

Kenntnisse

Case management

Communication

Team collaboration

Computer literacy

Ausbildung

Bachelor’s Degree in Human Services or related field

Jobbeschreibung

Resources for Human Development in Norristown, PA, is seeking a Lead Case Manager for the Montgomery County Homeless Services program. The role involves assessing participant needs, coordinating with a multidisciplinary team, and advocating to ensure access to housing and benefits.

You will develop recovery plans, provide community-based supports, manage documentation, and mentor junior staff while liaising with funders and local partners.