Entry-Level Case Coordination Assistant

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical & dental benefits

On-site child care

Paid time off

Education assistance

Tuition discounts

Job summary

Alaska Native Native Tribal Health Consortium in Anchorage, AK seeks an Assistant Case Manager I, II, or III to support case management in a busy clinical setting under close supervision. You will handle scheduling, reception, records maintenance, and coordination with hospital clinics, providing general assistance to the department.

Responsibilities include ensuring charts are available, coordinating referrals, assisting with admissions and ordering tests, and maintaining Cerner schedules.

Qualifications

• Customer service knowledge and practice.
• Multiline telephone systems operation.
• Knowledge of privacy laws and regulations.
• Knowledge of basic medical terminology and clinic systems.
• Skill in oral and written communication.
• Skill in operating a personal computer and office equipment.

Responsibilities

• Ensures all charts and medical records are available for scheduled appointments or as requested.
• Coordinates patient referrals, and ensures appropriate follow-up after provider sees patient.
• Assists with routine referrals per standard protocol, to include scheduling diagnostic studies, clinic appointments, telemedicine visits, field clinics, and verifies patient travel/housing arrangements.
• Assists nursing staff with admissions, lab/radiology order entry, and electronic forms.
• Verifies that records of patient treatment are complete, accurate, and properly entered in the chart before forwarding to the Medical Records department.
• Utilizes tracking systems for patients in electronic health record and scheduling systems to maintain an appropriate database of patients requiring follow-up.
• Creates new records for patients in electronic health record.

Skills

Customer service

Phone system knowledge

Privacy laws

Medical terminology

Clerical tasks

Records management

Education

High school diploma or GED

Tools

Cerner

Copiers

Fax machines

Office software

Job description

Alaska Native Native Tribal Health Consortium in Anchorage, AK seeks an Assistant Case Manager I, II, or III to support case management in a busy clinical setting under close supervision. You will handle scheduling, reception, records maintenance, and coordination with hospital clinics, providing general assistance to the department.

Responsibilities include ensuring charts are available, coordinating referrals, assisting with admissions and ordering tests, and maintaining Cerner schedules.