Senior Care Solutions Advisor – In-Home & Community Access

Your Health; Augusta (GA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation with bonus

401K match

Free visit & prescriptive services

HSA match

Generous PTO

Career development

Vehicle allowance

Job summary

Your Health in Augusta is seeking a Senior Solutions Advisor to assist patients and families navigating aging, chronic illness, and care transitions. This role travels to patients’ homes and facilities in the designated service area, operating as a trusted resource and advisor.

It is a full-time, salary-based position with standard 8:00 AM–5:00 PM hours, Monday through Friday, focused on education, relationship-building, and community integration to grow services.

Qualifications

• Bachelor's degree or higher in a related field.
• Experience in case management, senior services, or healthcare navigation preferred.
• Strong interpersonal and communication skills with families and providers.
• Valid driver’s license and reliable transportation required.
• Ability to read and communicate effectively.

Responsibilities

• Meet with patients and families to assess long-term care needs and social support challenges.
• Provide consultative guidance on living arrangements, safety concerns, and available Your Health services.
• Serve as the regional point of contact for onboarding new patients.
• Maintain knowledge of local and regional senior care resources (assisted living, home care, SNFs, etc.).
• Liaise between patients, families, and resources to ensure seamless access and coordination.
• Educate community professionals, family caregivers, and providers through outreach and training.
• Communicate with all new patients in the assigned Care Group or Care Team.
• Support care transitions with Transitional Care Providers and interdisciplinary teams.
• Assist families in accessing care management and hospice services.
• Document activities for billing (CCM, ACP, etc.).
• Participate in community events and health fairs to promote SSA services.
• Collaborate with the Director of Development for market expansion and referral development.

Skills

Interpersonal communication

Time management

Leadership

Travel readiness

Education

Bachelor's degree in Social Work, Human Services, Healthcare Administration, or related field

Job description

Your Health in Augusta is seeking a Senior Solutions Advisor to assist patients and families navigating aging, chronic illness, and care transitions. This role travels to patients’ homes and facilities in the designated service area, operating as a trusted resource and advisor.

It is a full-time, salary-based position with standard 8:00 AM–5:00 PM hours, Monday through Friday, focused on education, relationship-building, and community integration to grow services.