Senior Care Navigation Advisor

Your Health Organization; Warner Robins (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package with

Bonus opportunities

Employer matched 401K

HDHP insurance plan with prescriptive

Employer matched HSA

Generous PTO package

Vehicle allowance

Job summary

Your Health Organization is seeking a Senior Solutions Advisor to assist patients in the [LOCATION] area. This role acts as a trusted resource for navigating aging, chronic illness, and care transitions, connecting people with healthcare, community services, and caregiving options.

Based in our field operations, the SSA travels to patients' homes and facilities daily, coordinating with care groups to promote patient-centered solutions and support market expansion through outreach and

Qualifications

• Bachelor’s Degree in Social Work, Human Services, Healthcare Administration, or related field preferred.
• Prior experience in case management, senior services, or healthcare navigation strongly preferred.
• Strong interpersonal and communication skills with the ability to build trust with families and providers.
• Self-starter with proven time management, coordination, and follow-through skills.
• Valid driver’s license and reliable transportation required.
• Ability to read and communicate effectively.
• Strong written and verbal skills.
• Basic computer knowledge.
• Ability to manage and demonstrate effective leadership skills.
• Team player with ability to manage multiple responsibilities and sound judgment.
• Must be able to work flexible hours and travel between offices, facilities, etc.
• Must be a licensed driver with an automobile that is insured and in good working order.

Responsibilities

• Meet with patients and families to assess long‑term care needs and social support challenges.
• Provide consultative guidance on living arrangements, safety concerns, and available Your Health services
• Serve as the regional point of contact for onboarding new patients.
• Maintain a thorough knowledge of local and regional senior care resources including: Assisted Living Facilities, Home Care Agencies (private duty), Skilled Nursing Facilities and Rehabs, Faith‑based, veteran, and community programs
• Serve as a liaison between patients, families, and these resources to ensure seamless access and coordination.
• Educate community professionals, family caregivers, and providers through outreach and training opportunities.
• Timely communication with all new patients in the assigned Care Group or Care Team.
• Support care transitions by working with Transitional Care Providers (TCPs) and interdisciplinary care teams.
• Assist families in accessing care management, advance care planning, and hospice services.
• Track and document activities in accordance with billing structures: Billable Medicare services for active patients (CCM, ACP, etc.)
• Participate in community events, health fairs, and educational sessions to promote SSA services.
• Collaborate with the Director of Development to support market expansion through strategic relationship building and referral development

Skills

Interpersonal skills

Communication skills

Time management

Travel readiness

Licensed driver

Education

Bachelor’s Degree (SW/Health Admin)

Job description

Your Health Organization is seeking a Senior Solutions Advisor to assist patients in the [LOCATION] area. This role acts as a trusted resource for navigating aging, chronic illness, and care transitions, connecting people with healthcare, community services, and caregiving options.

Based in our field operations, the SSA travels to patients' homes and facilities daily, coordinating with care groups to promote patient-centered solutions and support market expansion through outreach and