Senior Care Coordination Lead (Remote)

BLEHEALTH; Fresno (CA); Hybrid; USD 65,000 - 95,000; Full time

Job summary

BLEHEALTH seeks a Lead Care Manager to collaborate with members, families, and care teams to deliver comprehensive ECM services and care plans. You will engage eligible members, coordinate with providers, and connect them to social supports within plan guidelines, while advocating for patient-centered care.

Role requires driving and occasional in-person participation; strong communication, project management, and ability to manage time across multiple cases are essential.

Qualifications

• Associate’s or bachelor’s degree in health science or related field preferred.
• Social Worker, LVN, or experience in case management is a plus.
• Excellent analytical, problem-solving, and prioritization skills.
• Excellent verbal and written communication skills.
• Strong interpersonal and multi-disciplinary teamwork abilities.
• Proficient with Microsoft Office; Excel, PowerPoint, and Word.
• Ability to work independently and manage time.
• Must meet daily schedule targets (e.g., 30 schedules/day).

Responsibilities

• Coordinate with members, families, care teams to ensure seamless services.
• Engage eligible members and oversee ECM services and care plan implementation.
• Connect members to social supports and transportation as needed.
• Advocate for members with healthcare professionals.
• Monitor treatment adherence and promote self-management.
• Facilitate caregiver and patient education and timely access to care.

Skills

Analytical skills

Problem-solving

Prioritization

Communication skills

Interpersonal skills

Team building

Project management

Change management

Quality and process improvement

Daily schedule management

Education

Health science degree

Case management experience

Tools

Microsoft Office

Excel

PowerPoint

Word

Job description

BLEHEALTH seeks a Lead Care Manager to collaborate with members, families, and care teams to deliver comprehensive ECM services and care plans. You will engage eligible members, coordinate with providers, and connect them to social supports within plan guidelines, while advocating for patient-centered care.

Role requires driving and occasional in-person participation; strong communication, project management, and ability to manage time across multiple cases are essential.