West LA Lead Care Manager - ECM & Field Coordination

Blehealth,-LLC; Los Angeles (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Mileage reimbursement

Free life insurance

401(k) eligibility

Job summary

BLEHEALTH is seeking a Lead Care Manager to coordinate care for chronically ill and high-risk members within the West Los Angeles service area. The role emphasizes field-based Enhanced Care Management (ECM) services delivered in-person and coordinated with providers, hospitals, families, and community resources.

You will work with members where they live or seek care, ensuring individualized care plans, scheduling assistance, and proactive care transitions.

Qualifications

• Valid California driver’s license, auto insurance, and a clean driving record.
• Be able to visit hospitals, member homes, and community locations as needed to support field-based ECM services.
• Negative TB test and CPR certification prior to hire.
• Successful completion of a Live Scan fingerprint/background check.
• Ability to consistently meet daily productivity expectations.

Responsibilities

• Coordinate care across clinics, hospitals, specialists, and community agencies to ensure a seamless experience.
• Oversee ECM services and implement individualized care plans.
• Provide services where the member lives or seeks care, demonstrating flexibility and cultural awareness.
• Assess unmet medical, behavioral, and social needs and develop comprehensive care plans.
• Support access to medical, behavioral health and specialty care; arrange transportation and appointments.
• Accompany members to office visits and maintain professional boundaries.
• Monitor treatment adherence and medication compliance.
• Promote health promotion, self-management coaching, and culturally/linguistically appropriate education.
• Promote timely access to care and reduce ER/hospital readmissions through planning and quality-improvement.

Skills

Driver's license

Reliable vehicle

Field-based care coordination

CPR certification

Live Scan background check

Productivity (30 visits/day)

Education

Associate or bachelor’s degree in health science or social services

Tools

Microsoft Office

Job description

BLEHEALTH is seeking a Lead Care Manager to coordinate care for chronically ill and high-risk members within the West Los Angeles service area. The role emphasizes field-based Enhanced Care Management (ECM) services delivered in-person and coordinated with providers, hospitals, families, and community resources.

You will work with members where they live or seek care, ensuring individualized care plans, scheduling assistance, and proactive care transitions.