Senior Care Client Advocate

Senior Helpers L; Riverview (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

A leading senior care agency in Florida seeks a Client Advocate dedicated to acquiring and retaining clients by providing exceptional care and service. The role requires developing relationships with clients, their families, and healthcare professionals, ensuring satisfaction throughout the care process. Candidates should have a Bachelor’s degree in social work or healthcare, relevant experience, and strong interpersonal skills. Flexibility in hours is also essential, as the Client Advocate will work in various settings including client homes and community facilities.

Qualifications

• Experience in client advocacy, social work, or healthcare support roles.
• Ability to build rapport with clients and families.
• Knowledge of healthcare systems and resources.

Responsibilities

• Increase client and referral source satisfaction.
• Conduct supervisory visits for clients and medical professionals.
• Develop strategies to manage relationships effectively.

Skills

Interpersonal skills

Communication skills

Organizational skills

Empathy

Technology proficiency

Education

Bachelor's degree in social work or healthcare

Job description

A leading senior care agency in Florida seeks a Client Advocate dedicated to acquiring and retaining clients by providing exceptional care and service. The role requires developing relationships with clients, their families, and healthcare professionals, ensuring satisfaction throughout the care process. Candidates should have a Bachelor’s degree in social work or healthcare, relevant experience, and strong interpersonal skills. Flexibility in hours is also essential, as the Client Advocate will work in various settings including client homes and community facilities.