Senior Care Client Advisor - Relationships & Solutions

Home Instead, Inc.; Long Beach (CA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Bonuses/Commission

Company vehicle

Company cell phone

Medical, dental, and vision insurance

Paid vacation, sick time, and holidays

401(k) with company match

Ongoing training and development

Supportive leadership and culture

Meaningful impact on seniors and their

Job summary

Home Instead Long Beach is seeking a compassionate Client Care Advisor to guide prospective clients and families through their care journey, build strong relationships, and connect more families with support in the community.

This client-facing role combines care consultations, relationship management, quality assurance, and outreach to ensure personalized, positive care experiences for seniors at home.

Qualifications

• Bachelor's degree or relevant coursework in Gerontology, Social Work, Healthcare Administration, Human Services, or related field preferred; equivalent experience will be considered.

Responsibilities

• Conduct in-home and client-facing consultations to understand family needs and identify appropriate care solutions.

Skills

Bachelor's degree

2-3 years experience

Senior care experience

Consultative communication

Relationship-building

Judgment and problem solving

Documentation and organization

Multitasking

Independent work

Microsoft Office

Spanish (bonus)

Education

Bachelor's degree or relevant coursework

Tools

Microsoft Office

Job description

Home Instead Long Beach is seeking a compassionate Client Care Advisor to guide prospective clients and families through their care journey, build strong relationships, and connect more families with support in the community.

This client-facing role combines care consultations, relationship management, quality assurance, and outreach to ensure personalized, positive care experiences for seniors at home.