In-Home Care Solutions Advisor

Home Instead; Port Saint Lucie (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance Available

Mileage reimbursement

Use of Company Phone & Laptop

Paid holidays and PTO after 90 days

Performance Bonuses

Job summary

Home Instead is seeking a Client Care Advisor to join the admin team and enrich the lives of clients, families, and staff. The role focuses on non-medical in-home assistance, care consultations, and creating tailored service plans.

You will ensure quality, client satisfaction and retention through ongoing communications and visits. Essential duties include meetings with potential clients, care professional introductions, and coordinating various aspects of client care.

Qualifications

• 1+ years of related business or sales experience (consultative sales).
• Ability to work in the field and be insurable.
• Must possess a valid driver's license, auto insurance, and reliable transportation.

Responsibilities

• Meet with potential clients and families to discuss needs and create a service plan.
• Conduct service inquiries and care consultations following the consultative sales process.
• Maintain regular communication and follow-up with potential clients until committing to service.

Skills

Sales experience

Customer service

Communication skills

Teamwork

SalesForce experience

Tools

SalesForce

Job description

Home Instead is seeking a Client Care Advisor to join the admin team and enrich the lives of clients, families, and staff. The role focuses on non-medical in-home assistance, care consultations, and creating tailored service plans.

You will ensure quality, client satisfaction and retention through ongoing communications and visits. Essential duties include meetings with potential clients, care professional introductions, and coordinating various aspects of client care.