CLIENT CARE ADVISOR

Home Instead; Beaumont (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid vacation

Insurance

Incentives

Job summary

Home Instead Beaumont is seeking a Client Care Advisor to connect with seniors and families, understand their needs, and confidently guide them toward starting care. This full-time role in Beaumont, TX involves in-home consultations and close collaboration with the care team.

The position emphasizes relationship building, pricing discussions, and service recommendations, with benefits including paid vacation, insurance, and incentives. Prior experience in healthcare or senior care is valuable.

Qualifications

• Experience in consultative sales, healthcare, home care, senior care or relationship-based sales environments.
• Ability to discuss pricing, services and care options with clients.
• Empathy and sound judgment when working with seniors and families.

Responsibilities

• Conduct relationship-based in-home consultations with seniors and families.
• Recommend services and care hours based on each family’s situation.
• Confidently discuss pricing, services, and care options.
• Partner with the care team to ensure a smooth transition from sale to service.

Skills

Consultative sales

Relationship building

Healthcare experience

CRM proficiency

Empathy

Tools

CRM software

Job description

Home Instead - Beaumont, TX

Client Advisor - Sales & Client Growth

Pay

$45,000-$60,000 (DOE)

Schedule

Full-Time

Location

Beaumont, TX

Benefits

• PAID VACATION, INSURANCE, INCENTIVES

Turn Clients Into Lasting Relationships

Home Instead Beaumont is looking for a Client Care Advisor who can connect with seniors and families, understand their needs, and confidently guide them toward starting care.

What You'll Do

• Conduct relationship-based in-home consultations with seniors and families
• Recommend services and care hours based on each family's situation
• Confidently discuss pricing, services, and care options
• Partner with the care team to ensure a smooth transition from sale to service

Grow & Retain Clients

• Identify changing care needs and opportunities for additional hours or services

What We're Looking For

• Confidence and desire to help people and win new business. --Results-oriented mindset
• Experience in consultative sales, healthcare, home care, senior care, client services, or another relationship-based sales environment
• Comfort discussing costs, handling objections, following up, and moving forward with services.
• Empathy and sound judgment when working with seniors and families
• Comfortable using technology and learning CRM and care-management systems

Experience selling services directly to consumers or families can be especially valuable.