Senior Card Transactions Product Associate - Impact

JP Morgan Chase; Fairfax (DE); On-site; USD 110,000 - 140,000; Full time

Job summary

JP Morgan Chase is seeking a Senior Product Associate for Card Transactions to shape platform modernization and customer-focused outcomes. You will work with Product Managers, Tech teams, and senior stakeholders to define metrics, measure impact, and guide the product lifecycle.

The role emphasizes translating complex data into actionable insights, influencing roadmaps, and delivering value across the authorization and processing platforms for customers and the business.

Qualifications

• 3+ years of experience in Product Management, Product Strategy, Business Analysis, Program Management, or related discipline.
• Proficient knowledge of the product development lifecycle and Agile delivery practices.
• Experience supporting product discovery, requirements gathering, and roadmap development.
• Strong analytical and problem-solving skills with the ability to translate data into actionable recommendations.
• Experience developing reports, dashboards, presentations, or business insights for stakeholders.
• Strong written and verbal communication skills with the ability to influence cross-functional partners.

Responsibilities

• Partner with Product Managers and Technology Leads to identify opportunities that improve customer outcomes, operational efficiency, and platform capabilities.
• Support product discovery activities through data analysis, stakeholder engagement, customer feedback, and market research.
• Define, measure, and monitor product success metrics, adoption indicators, and business outcomes.
• Develop insights and recommendations that inform roadmap prioritization, investment decisions, and strategic planning.
• Analyze product performance, delivery metrics, and operational trends to identify risks, opportunities, and areas for optimization.
• Support quarterly planning, roadmap management, dependency tracking, and product governance activities.
• Create executive-ready presentations, dashboards, scorecards, and product communications that translate complex information into clear recommendations.
• Document business requirements, epics, features, and user stories to support product development and delivery.
• Collaborate with Product, Technology, Architecture, Operations, and partner teams to drive alignment and execution.
• Help establish repeatable processes that improve transparency, delivery predictability, and product adoption.

Skills

Product Management

Agile

Data analysis

Stakeholder management

Communication

Tools

Jira

Tableau

Excel

GitHub Copilot

Claude

Job description

JP Morgan Chase is seeking a Senior Product Associate for Card Transactions to shape platform modernization and customer-focused outcomes. You will work with Product Managers, Tech teams, and senior stakeholders to define metrics, measure impact, and guide the product lifecycle.

The role emphasizes translating complex data into actionable insights, influencing roadmaps, and delivering value across the authorization and processing platforms for customers and the business.