Senior Card Payments Platform Lead

Truist; Orlando (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401k with company match

Paid time off & holidays

Career development opportunities

Job summary

Truist in Orlando seeks an experienced Card Payments Operations Lead to manage vendor relationships, oversee production stability, and drive enhancements across Card Payments systems. You will coordinate change management, risk mitigation, and integration efforts, guiding a team of analysts and partnering with internal and external stakeholders.

You will lead daily operational tasks, ensure SLAs are met, and leverage data analytics to support strategic decision-making across the Card Payments

Qualifications

• Bachelor's Degree in Business or Technology related field or equivalent education.
• 7+ years as Systems Analyst or Business Analyst.
• 10+ years in financial services with 5+ years in Card Payments Systems.
• Expert understanding of card payments infrastructure and enterprise integration.
• SME with BIN management, licensing, and chip/tokenization.
• Strong interpersonal and communication skills, ability to influence at all levels.
• Able to work independently and lead by example in a 24x7 environment.

Responsibilities

• Lead Card Operations vendors, processors, systems, and networks; oversee production and stability.
• Manage projects, design, development, testing, and validation across platforms.
• Provide input for planning, prioritization, and alignment with corporate objectives.
• Lead daily operational tasks, monitor SLAs, and communicate risks to management.
• Apply data analytics to operational reporting and improve processes.

Skills

Bachelor's Degree

Systems Analyst

Business Analyst

Card payments SME

Bin management

Chip/tokenization

stakeholder communication

24x7 operations readiness

PowerPoint proficiency

Education

Bachelor's Degree in Business or Technology

Job description

Truist in Orlando seeks an experienced Card Payments Operations Lead to manage vendor relationships, oversee production stability, and drive enhancements across Card Payments systems. You will coordinate change management, risk mitigation, and integration efforts, guiding a team of analysts and partnering with internal and external stakeholders.

You will lead daily operational tasks, ensure SLAs are met, and leverage data analytics to support strategic decision-making across the Card Payments