Senior Calypso Platform Support Lead

EPAM Systems; McLean (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

HSA (Health Savings Account)

FSA (Flexible Spending Accounts)

Disability insurance

Life Insurance & AD&D

LinkedIn Learning access

401(k) matching

Paid time off

Employee discounts

Job summary

EPAM Systems is seeking a Calypso Support Analyst to provide day-to-day support for the Calypso trading and risk platform. You will collaborate with front, middle, back office, and technology teams to ensure system stability and timely issue resolution.

The role combines technical troubleshooting with understanding trade lifecycle processes across asset classes. Senior team member will mentor junior resources and contribute to continuous improvement.

Qualifications

• Minimum of 3 years experience as Calypso Support Analyst.
• Hands-on Calypso application knowledge.
• Experience in incident and problem management.
• Excellent stakeholder management skills.

Responsibilities

• Provide production support for the Calypso platform across trading, risk, settlements, and accounting modules.
• Monitor batch jobs, scheduled tasks, interfaces, and system health via Calypso Scheduler and monitoring tools.
• Investigate and resolve incidents raised by business users within SLAs.
• Triage issues, perform root cause analysis, and escalate complex problems to teams.
• Support users across trade capture, confirmations, settlements, cash management, and reporting workflows.
• Assist with EOD and SOD processes including P&L, risk, and position reconciliation.
• Troubleshoot pricing, valuation, and market data issues with quants and data teams.
• Support asset classes such as FX, Rates, Credit, MM, and Derivatives as applicable.
• Write and execute SQL queries (Oracle/Sybase) to investigate data issues.
• Review and interpret Calypso logs, engine outputs, and Java stack traces.
• Support interface issues involving upstream/downstream systems (Murex, Swift, GL, risk engines).
• Assist with deployments, patches, environment refreshes, and user access management.
• As a Senior, mentor and support junior resources.

Skills

Calypso expertise

Stakeholder management

Problem solving

Tools

Calypso

Oracle/Sybase SQL

Job description

EPAM Systems is seeking a Calypso Support Analyst to provide day-to-day support for the Calypso trading and risk platform. You will collaborate with front, middle, back office, and technology teams to ensure system stability and timely issue resolution.

The role combines technical troubleshooting with understanding trade lifecycle processes across asset classes. Senior team member will mentor junior resources and contribute to continuous improvement.