Calypso Support Lead - Trading & Risk Platform

EPAM Systems; San Jose (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account

401(k) Retirement Savings Plan

Paid Time Off

Employee Discounts

Pet Insurance

LinkedIn learning

Job summary

EPAM Systems is seeking a Calypso Support Analyst in San Jose, CA to provide day-to-day application support for the Calypso trading and risk platform, ensuring system stability and timely issue resolution while collaborating with front, middle, back office and technology teams.

This role blends technical troubleshooting with a functional understanding of trade lifecycle processes across asset classes, including production support, monitoring, incident management, EOD/SOD processes, and SQL data

Qualifications

• Minimum 3 years of experience as Calypso Support Analyst.
• Hands-on Calypso application knowledge.
• Experience with incident and problem management.
• Excellent stakeholder management skills.
• Open to relocation or business travel.

Responsibilities

• Provide production support for the Calypso platform across trading, risk, settlements, and accounting modules
• Monitor batch jobs, interfaces, and system health via Calypso Scheduler
• Investigate incidents and resolve issues within SLAs
• Triage issues, perform root cause analysis, and escalate as needed
• Support users across trade capture, confirmations, settlements, cash management, and reporting
• Assist with EOD/SOD processes including P&L, risk, and position reconciliation
• Troubleshoot pricing, valuation, and market data with quants and data teams
• Support FX, Rates, Credit, MM, and Derivatives as applicable
• Write and execute SQL queries to investigate data issues
• Review Calypso logs, engine outputs, and Java stack traces
• Assist with deployments, patches, environment refreshes, and access management
• Mentor and support junior resources as a Senior on the team

Skills

Calypso platform knowledge

Incident management

Stakeholder management

Relocation open to travel

Tools

SQL (Oracle/Sybase)

Calypso Scheduler

Java log analysis

Job description

EPAM Systems is seeking a Calypso Support Analyst in San Jose, CA to provide day-to-day application support for the Calypso trading and risk platform, ensuring system stability and timely issue resolution while collaborating with front, middle, back office and technology teams.

This role blends technical troubleshooting with a functional understanding of trade lifecycle processes across asset classes, including production support, monitoring, incident management, EOD/SOD processes, and SQL data