Senior CA Employment Litigation Operations Lead

Socket.dev; Los Angeles (CA); On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

Competitive base salary + performance

Comprehensive benefits including med/

401(k)

Job summary

Morgan & Morgan is seeking an experienced Employment Litigation Operations Manager to lead the operational infrastructure of our California employment practice. This is a senior, high-impact role for a leader who has deep experience managing employment claims at scale, ideally someone who has built, overseen, or driven the claims operations function at a top-tier EPLI carrier.

This role requires building workflows, managing high-volume claims, leading teams, and collaborating with attorneys to

Qualifications

• 5+ years of experience managing employment claims or employment litigation operations, with direct exposure to high-volume California dockets.
• Background at a major EPLI carrier strongly preferred.
• Deep knowledge of California employment law and its exposure landscape: PAGA, FEHA, CFRA, wage & hour actions, and DFEH/CRD processes.
• Proven ability to build and lead teams.
• Strong analytical and data skills.
• Exceptional communication and stakeholder management skills.
• A systems builder and problem solver.
• Experience with legal case management platforms.

Responsibilities

• End-to-end case oversight across our California employment docket, ensuring matters move on track and properly staffed.
• Design and enforce case management workflows, stage gates, and standards that drive efficiency.
• Partner with attorneys to identify bottlenecks and keep cases progressing from intake through resolution.
• Build dashboards and KPIs for real-time docket health, cycle times, resolution rates, and team performance.
• Develop and maintain panels of vendors and outside counsel for cost-effective support.
• Lead and mentor a team of case managers, paralegals, and operations staff.
• Evaluate and implement technology tools and process improvements to increase throughput.
• Own the operational playbook for California employment law compliance including PAGA, FEHA, wage & hour.
• Serve as the primary operational liaison between the employment practice and firm-wide operations, marketing, client success, and leadership teams.
• As the practice scales, expand oversight to additional states to build a national infrastructure.

Skills

Leadership

Analytical skills

Communication

Stakeholder management

Legal knowledge

Tools

Legal case management platforms

Job description

Morgan & Morgan is seeking an experienced Employment Litigation Operations Manager to lead the operational infrastructure of our California employment practice. This is a senior, high-impact role for a leader who has deep experience managing employment claims at scale, ideally someone who has built, overseen, or driven the claims operations function at a top-tier EPLI carrier.

This role requires building workflows, managing high-volume claims, leading teams, and collaborating with attorneys to