Lead Case Manager - High-Value Personal Injury

morganmorganjobsapplynow; Detroit (MI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan is seeking a Case Manager Lead to oversee a team of five case managers and manage an inventory of about 50 high-value cases through litigation.

You will report to the Pre-Suit Attorney and collaborate with Trial Attorneys to coordinate strategy, monitor timelines, and ensure quality across case files in a fast-paced, on-site environment.

Strong leadership, organization, and communication skills are essential to drive efficiency and successful outcomes for clients.

Qualifications

• Bachelor’s degree preferred.
• Prior experience as a Personal Injury Case Manager.
• 3-5 years in a leadership or supervisory role.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Excellent organizational skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Demonstrated leadership abilities, including coaching, team-building, and conflict resolution skills.
• Exceptional communication and interpersonal skills, with the ability to build rapport and collaborate effectively with internal and external stakeholders.
• Strong writing and communication skills along with attention to detail.
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.
• The Case Manager Lead plays a critical role in ensuring the efficient and effective management of cases while fostering a collaborative and supportive team environment.

Responsibilities

• Supervise and mentor a team of 5 case managers, providing guidance and support to ensure optimal performance.
• Conduct regular team meetings, performance evaluations, and training sessions to foster professional growth and development.
• Proactively and routinely manage and oversee key dashboards to ensure cases are moving forward and are handled appropriately.
• Oversee a high value inventory of approximately 50 cases, ensuring timely and accurate handling of each case from inception to litigation.
• Implement efficient case management strategies to streamline processes and maximize productivity.
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Monitor case timelines, deadlines, and milestones, taking proactive measures to address any potential issues or delays.
• Serve as a liaison between the Case Management team and the Pre-Suit Attorney, providing regular updates on case statuses, developments, and challenges.
• Collaborate closely with a Trial Attorney to develop and execute effective case strategies before moving cases to a litigation team.
• Maintain high standards of quality and compliance across all aspects of case management, ensuring adherence to relevant legal regulations and organizational policies.
• Conduct periodic audits and reviews of case files to identify areas for improvement and implement corrective actions as necessary.
• Work closely with the Pre-Suit Attorney and other stakeholders to develop long-term strategic initiatives and goals for the Case Management team.
• Identify opportunities for process optimization, technology integration, and workflow enhancement to drive operational efficiency and effectiveness.

Skills

Team leadership

Case management

Communication

Attention to detail

MS Word

MS Excel

Outlook

Typing 35 wpm

Education

Bachelor’s degree (preferred)

Job description

Morgan & Morgan is seeking a Case Manager Lead to oversee a team of five case managers and manage an inventory of about 50 high-value cases through litigation.

You will report to the Pre-Suit Attorney and collaborate with Trial Attorneys to coordinate strategy, monitor timelines, and ensure quality across case files in a fast-paced, on-site environment.

Strong leadership, organization, and communication skills are essential to drive efficiency and successful outcomes for clients.