Senior Business Systems Manager – Banking

City National Bank; Los Angeles (CA); On-site; USD 92,000 - 157,000; Full time

Benefits offered by this job

Healthcare coverage (Medical, Dental,

401(k) matching

Tuition reimbursement

Time away benefits

Fertility benefits

Career Mobility

Colleague Resource Groups

Job summary

City National Bank is seeking a Business Systems Manager II to bridge business needs with technology, ensuring clear communication and effective system delivery. The role requires analysis, documentation, and collaboration with technical teams to implement robust banking solutions.

The ideal candidate has 6+ years as a Senior Business Analyst in banking software projects and at least 1 year in a leadership capacity.

Qualifications

• Bachelor's Degree required.
• 6+ years in a Senior Business Analyst role in banking software delivery.
• 1 year leading and/or direct management of other Sr. Business Analysts.

Responsibilities

• Identifies business needs through analysis and requirements elicitation.
• Collaborates with technical team to implement systems.
• Produces detailed business requirements, functional specs, user stories, and wireframes.
• Performs end-to-end impact analysis across upstream and downstream processes.
• Creates UAT test plans and test traceability matrices; helps resolve defects.
• Trains end users and provides end user documentation.
• Ensures new systems integrate with existing operations with minimal disruption.
• Supports implementation team and assists with post-production issues.
• Supervises and coaches junior business analysts; assigns work and reviews deliverables.
• Participates in roadmap planning and resource allocation with Product Manager.
• Provides performance evaluation inputs.

Skills

Senior BA experience

Stakeholder management

Requirements elicitation

UAT planning & test

Education

Bachelor's Degree

Tools

JIRA

ADO

Confluence

SQL

Job description

City National Bank is seeking a Business Systems Manager II to bridge business needs with technology, ensuring clear communication and effective system delivery. The role requires analysis, documentation, and collaboration with technical teams to implement robust banking solutions.

The ideal candidate has 6+ years as a Senior Business Analyst in banking software projects and at least 1 year in a leadership capacity.