Senior Business Systems Analyst — Enablement & Governance

FIS; Jacksonville (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Internal career growth opportunities

A voice in the future of fintech

Always-on learning and development

Collaborative work environment

Opportunities to give back

Job summary

FIS is seeking an Analyst Senior, Business Systems Analysis within Technology Development Enablement. You will translate business needs into clear system requirements and govern work across teams, supporting enterprise tooling and governance initiatives from discovery through adoption.

You will partner with technical and non-technical teams, develop training materials, and provide coaching to junior analysts to improve intake, analysis and delivery methods.

Qualifications

• Experience leading complex system, process or technology initiatives.
• Ability to elicit, analyze and document requirements with clear acceptance criteria and traceability.
• Experience with system development life cycles, testing, rollout readiness and operational transition.

Responsibilities

• Lead discovery and requirements activities for technology enablement requests, clarifying outcomes, scope and acceptance criteria.
• Translate business needs into functional requirements, process maps and system specs for delivery teams.
• Analyze current-state processes and identify gaps with scalable solutions.
• Coordinate testing, validation and implementation support for new systems and enhancements.
• Collaborate with cross-functional teams to troubleshoot issues and maintain traceability from intake to delivery.
• Develop training materials and knowledge content for tool adoption.
• Provide guidance and coaching to junior analysts and contribute to process improvements.

Skills

Business systems analysis

Requirements elicitation

Process mapping

Documentation

Stakeholder communication

Coaching juniors

Education

Bachelor's degree in business, computer science, information systems

Tools

Jira

Aha!

Planview

Job description

FIS is seeking an Analyst Senior, Business Systems Analysis within Technology Development Enablement. You will translate business needs into clear system requirements and govern work across teams, supporting enterprise tooling and governance initiatives from discovery through adoption.

You will partner with technical and non-technical teams, develop training materials, and provide coaching to junior analysts to improve intake, analysis and delivery methods.