Senior Business Systems Analyst

PINNACLE GROUP (Pinnacle Technical Resources); Richmond (VA); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

401(k) contributions

PTO

Job summary

Pinnacle Group (Pinnacle Technical Resources) is seeking a Senior Business Technology Analyst in Richmond, VA. The role leads analysis, planning, testing, and delivery of complex technology initiatives, acting as the primary liaison between business stakeholders, project teams, technology partners, and vendors to ensure solutions meet business needs.

The Senior BTA independently manages multiple initiatives, mentors junior analysts, supports implementation, and ensures compliance with applicable

Qualifications

• Lead analysis, planning, testing, and delivery of complex technology initiatives.
• Liaise between business stakeholders, project teams, technology partners, and vendors to ensure solutions meet business needs.
• Mentor junior analysts and manage day-to-day project execution and delivery.

Responsibilities

• Lead business analysis for complex projects, enhancements, and operational initiatives.
• Elicit, document, analyze, and validate business and system requirements.
• Develop user stories, acceptance criteria, process flows, and related artifacts.
• Coordinate testing activities, including test planning, execution, defect management, and UAT.
• Facilitate meetings, workshops, and stakeholder discussions to support project objectives.
• Manage relationships with business partners, technology teams, and third-party vendors.
• Identify, assess, and communicate project risks, issues, dependencies, and recommendations.
• Support implementation planning, production deployments, and post-production stabilization activities.
• Mentor and guide junior analysts and team members.
• Ensure solutions comply with applicable business, operational, security, and regulatory requirements.

Skills

Lead initiatives

Requirements elicitation

Testing coordination

Facilitation skills

Cross-functional teams

Education

Bachelor's degree in Business/IT/CS

Tools

Quality Center

Qtest

Job description

Senior Business Systems Analyst
IT | Business Analyst Richmond , Virginia Contract Oct 27, 2026

Title:Senior Business Technology Analyst
Duration: 12 Months With possible extension or conversion
Pay Range: $75- $80

location: Richmond, VA (Hybrid)

Job Description:

High Level Project Overview:

• The Senior Business Technology Analyst leads the analysis, planning, testing, and delivery of complex technology initiatives that support business and operational objectives.
• This position serves as the primary liaison between business stakeholders, project teams, technology partners, and vendors to ensure solutions are delivered effectively and align with business needs.
• The Senior BTA independently manages multiple initiatives, drives requirements and testing activities, facilitates stakeholder engagement, and mentors junior analysts. The role is accountable for day-to-day project execution and successful solution delivery.

Key Responsibilities:

• Lead business analysis activities for complex projects, enhancements, and operational initiatives.
• Elicit, document, analyze, and validate business and system requirements.
• Develop user stories, acceptance criteria, process flows, and related project artifacts.
• Coordinate and lead testing activities, including test planning, execution, defect management, and user acceptance testing.
• Facilitate meetings, workshops, and stakeholder discussions to support project objectives.
• Manage relationships with business partners, technology teams, and third-party vendors.
• Identify, assess, and communicate project risks, issues, dependencies, and recommendations.
• Support implementation planning, production deployments, and post-production stabilization activities.
• Mentor and provide guidance to junior analysts and team members.
• Ensure solutions comply with applicable business, operational, security, and regulatory requirements.

Top Required Skills:

• Demonstrated experience leading complex technology initiatives from requirements through implementation.
• Strong requirements elicitation, process analysis, and stakeholder management skills.
• Experience coordinating testing activities and supporting software delivery lifecycles.
• Excellent facilitation, communication, and problem-solving skills.
• Experience working with cross-functional teams and external vendors.

What soft skill requirements do candidates have (team fit and personality requirements)?

• Strong communication skills both verbal and written
• Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams

Preferred Years of Experience:

• 7 plus years of business analysis or systems analysis experience

Education:

• Bachelor's degree in Business, Information Technology, or Computer Science

Are there any specific companies/industries you’d like to see in the candidate’s experience?

• Preferred experience in a regulated industry

Nice to Have Skills:

• Experience supporting operationally critical or regulated environments.
• Knowledge of Agile, Waterfall, and hybrid delivery methodologies.
• Experience with Quality Center for requirements/test management
• Experience with Qtest
• Experience with vendor-managed solutions and enterprise technology projects.
• Experience mentoring analysts or leading delivery teams.

Preferred Interview Process Overview (High level):

• Teams – Camera On

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.