Business Analyst

Custom Staffing; Richmond (VA); Hybrid; USD 76,000 - 87,000; Full time

Job summary

Custom Staffing is seeking a Senior Business Systems Analyst in a hybrid role based in Richmond, VA. The position focuses on translating business needs into technical requirements for a large-scale modernization initiative, working closely with developers, architects, QA, and operations.

The ideal candidate brings extensive experience in APIs, microservices, Agile/Scrum, Azure DevOps, and SQL, and can craft detailed user stories with acceptance criteria while bridging business and technical

Qualifications

• 7 years of Business Analyst and/or Business Systems Analyst experience.
• Experience gathering and documenting business and technical requirements.
• Experience developing requirements for APIs, system integrations, and modernization.
• Strong understanding of Agile/Scrum methodologies.
• Hands-on experience with Azure DevOps Boards.
• Proven ability to develop detailed user stories and acceptance criteria.
• Ability to interpret SQL queries and understand relational data structures.
• Experience working with developers, architects, QA, and business stakeholders.

Responsibilities

• Gather, analyze, and document requirements for modernization initiatives.
• Develop user stories, acceptance criteria, process maps, and workflows.
• Translate requirements into specifications for technical teams.
• Support APIs, microservices, system integrations, and data workflows.
• Partner with developers, architects, QA, and operations throughout the lifecycle.
• Facilitate requirement sessions with business and tech stakeholders.
• Manage backlog items using Azure DevOps Boards.
• Support Agile/Scrum ceremonies and sprint objectives.
• Provide light QA by validating requirements and acceptance criteria.
• Assist with tracing, testing, and validation across the project.

Skills

APIs

Microservices

Azure DevOps

SQL

Agile/Scrum

Stakeholder comms

Backlog mgmt

Tools

Azure DevOps Boards

Job description

Senior Business Systems Analyst

Work Arrangement: Hybrid

Location: Richmond, VA

Employment Type: Until 6/30/27

Interview - 1st Phone/Video & 2nd In-Person

Pay Rate - $55.00 to $63.00 per hour on W2

Position Overview

We are seeking an experienced Senior Business Systems Analyst to support a large-scale application modernization initiative. This role will work closely with business stakeholders, developers, architects, QA teams, and operations to translate business needs into clear technical requirements and help drive successful delivery.

The ideal candidate has strong experience with APIs, microservices, application modernization, Agile/Scrum, Azure DevOps, user stories, acceptance criteria, and SQL. This is a hands-on Business Analyst role requiring someone who can comfortably bridge the gap between business requirements and technical delivery.

Key Responsibilities

• Gather, analyze, and document business and system requirements for application modernization initiatives.

• Develop detailed user stories, acceptance criteria, process maps, workflows, and supporting documentation.

• Translate business requirements into clear specifications for technical teams.

• Support requirements involving APIs, microservices, system integrations, and data workflows.

• Partner closely with developers, architects, QA testers, and operational teams throughout the development lifecycle.

• Facilitate requirements and clarification sessions with business and technical stakeholders.

• Manage and track backlog items using Azure DevOps Boards.

• Support Agile/Scrum ceremonies and sprint objectives.

• Provide light QA support by validating requirements, user stories, and acceptance criteria.

• Assist with requirements traceability, testing, and validation throughout the project lifecycle.

• Interpret basic SQL queries and understand relational data structures.

• Communicate project requirements, changes, issues, and priorities clearly across business and technology teams.

Required Qualifications

• 7 years of Business Analyst and/or Business Systems Analyst experience.

• Strong experience gathering and documenting business and technical requirements.

• Experience developing requirements for APIs, system integrations, and application modernization initiatives.

• Strong understanding of Agile/Scrum methodologies.

• Hands-on experience with Azure DevOps Boards.

• Proven ability to develop detailed user stories and acceptance criteria.

• Ability to interpret basic SQL queries and understand relational databases and data structures.

• Experience working directly with developers, architects, QA teams, and business stakeholders.

• Strong process mapping, documentation, analytical, and problem-solving skills.

• Excellent written and verbal communication skills.

Preferred Qualifications

• Experience supporting microservices-based applications or architectures.

• Experience working within regulatory or compliance-driven environments.

• Experience supporting complex enterprise application modernization programs.

• Transportation or tolling industry experience is a plus.

What We're Looking For

We are looking for a Business Systems Analyst who can do more than document requirements. You should be comfortable working directly with technical teams, understanding how applications and APIs interact, asking the right questions, and turning complex business needs into clear, actionable requirements.

The successful candidate will be highly organized, collaborative, and comfortable working across multiple business and technology teams in a fast-moving Agile environment.