ENV Senior Business Analyst

Overture Partners; Boston (MA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Overture Partners is seeking a Senior Business Analyst IT Systems and Process Improvement to lead analysis for complex technology initiatives in a public-sector context. You will bridge business stakeholders and technical teams, translating needs into clear specs, stories, and validated solutions.

The ideal candidate has at least four years in technology-focused business analysis, strong SDLC knowledge, and proven capabilities in requirements management, process improvement, and software QA.

Qualifications

• At least four years of professional technology-focused business analysis experience.
• Ability to lead stakeholder interviews and workshops, document needs, and manage changing requirements.
• Experience producing BRDs, FRDs, SRS, use cases, data mappings, and acceptance criteria.
• Strong understanding of Agile (Scrum/Kanban) and Waterfall delivery methods.
• Ability to document current and future workflows, perform gap analyses, and model processes.
• Experience creating test plans, cases, and coordinating testing to verify requirements.
• Excellent written and verbal communication to align business and IT teams.
• Strong problem-solving, attention to detail, and prioritization across projects.

Responsibilities

• Lead requirements discovery through stakeholder interviews, workshops, and sessions.
• Analyze current and future state processes to identify gaps and optimize workflows.
• Prepare and maintain requirements specs, diagrams, use cases, data mappings, artifacts.
• Translate business needs into user stories with clear acceptance criteria.
• Collaborate with architects, developers, and UI/UX to document specs and constraints.
• Manage changes, ensure traceability, and obtain stakeholder confirmation.
• Coordinate analysis activities with agile and traditional project teams.
• Develop test plans and scenarios, assist testing, and confirm QA results.
• Investigate defects with users and developers and support retesting.
• Support reporting and BI dashboard requirements with data analysis input.
• Improve governance, documentation standards, and delivery practices.
• Assist with release coordination, end-user training, and adoption activities.

Skills

Business analysis

Requirements management

Technical documentation

SDLC knowledge

Process modeling

Quality assurance

Stakeholder communication

Analytical skills

Education

Bachelor’s degree or equivalent

Tools

Jira

Microsoft Visio

Microsoft Excel/SharePoint

Power BI

Smartsheet

UML modeling

Job description

Senior Business Analyst IT Systems and Process Improvement

Job Overview

An opportunity is available for an experienced Senior Business Analyst to lead requirements analysis and support the delivery of complex, high-impact technology initiatives within a large public-sector environment. The successful candidate will bridge business stakeholders and technical teams, translating operational needs into clear specifications, actionable user stories, and validated system solutions. Candidates should have at least four years of business analysis experience, strong software development lifecycle knowledge, and proven capabilities in requirements management, process improvement, and software quality assurance.

Must Haves

• Business Analysis Experience: At least four years of professional experience in technology-focused business analysis, including requirements elicitation, process evaluation, system documentation, and solution validation.

• Requirements Management: Demonstrated ability to lead stakeholder interviews and requirements workshops, document business needs, develop user stories, and manage changing requirements throughout project delivery.

• Technical Documentation: Experience preparing Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), Software Requirements Specifications (SRS), use cases, process flows, data mappings, and acceptance criteria.

• Software Development Lifecycle: Strong understanding of software delivery methodologies, including Agile frameworks such as Scrum and Kanban, as well as traditional Waterfall approaches.

• Process Analysis and Modeling: Ability to document existing and proposed workflows, conduct gap analyses, apply UML modeling techniques, and recommend improvements to business processes.

• Quality Assurance and Testing: Experience developing test plans, writing test cases, executing or coordinating testing, documenting defects, and validating application functionality against approved requirements.

• Stakeholder Communication: Excellent written, verbal, and interpersonal communication skills, with the ability to explain technical concepts in accessible language and build agreement across business and IT teams.

• Analytical and Organizational Skills: Strong problem-solving abilities, attention to detail, effective negotiation skills, and the capacity to manage competing priorities across multiple projects and deadlines.

What the Client Needs You to Do

The organization needs a senior-level analyst who can take ownership of complex requirements and guide projects from early discovery through implementation and production release. You will work closely with business leaders, project managers, software architects, designers, and developers to ensure that business objectives are clearly understood and translated into practical technical solutions. Your contributions will help improve delivery consistency, strengthen documentation standards, reduce implementation risks, and ensure that delivered systems meet stakeholder expectations.

Key Responsibilities

• Lead Requirements Discovery: Facilitate stakeholder interviews, workshops, and collaborative working sessions to identify business needs, clarify objectives, and establish project requirements.

• Analyze Business Processes: Document current-state workflows and future-state operating models, identify functional gaps, and recommend opportunities for process optimization.

• Develop Technical and Functional Documentation: Prepare and maintain requirements specifications, process diagrams, use cases, data mappings, and supporting project artifacts.

• Translate Business Needs into User Stories: Break down complex requirements into manageable development tasks, define acceptance criteria, and maintain alignment between documented expectations and implementation plans.

• Collaborate on Solution Design: Partner with technical architects, development teams, and UI/UX specialists to assess system capabilities, communicate constraints, and document functional and interface specifications.

• Manage Requirements Throughout Delivery: Track changes, resolve ambiguities, maintain traceability, and secure stakeholder confirmation that documented requirements accurately represent business needs.

• Support Agile and Traditional Projects: Coordinate with project managers and technical leads to align analysis activities, deliverables, and dependencies with project schedules and delivery methodologies.

• Coordinate Quality Assurance Activities: Develop test plans and scenarios, support testing across development and release environments, and confirm that delivered functionality satisfies approved requirements.

• Investigate Defects and Issues: Work with developers and business users to analyze reported errors, clarify expected behavior, document findings, and support resolution and retesting.

• Support Reporting and Data Analysis: Collaborate with reporting specialists and business users to define dashboard requirements, assess information needs, and support analytical initiatives using business intelligence tools.

• Improve Governance and Delivery Practices: Contribute to standardized analysis methods, documentation quality, requirements management procedures, and continuous improvement initiatives.

• Facilitate Implementation and Adoption: Assist with release coordination, stakeholder communications, end-user training, and related activities required for successful system deployment.

Additional Information

Employment Type: Contract position, with potential for renewal subject to business requirements and contract approval.

Work Arrangement: Hybrid, combining remote work with on-site collaboration as required.

Work Environment: The role involves working across multiple concurrent technology initiatives, collaborating with business and technical stakeholders, and managing evolving requirements and deadlines.

Education: A bachelor's degree or equivalent four-year qualification in a relevant discipline is preferred. Extensive professional business analysis experience, particularly more than ten years, may be considered in place of the formal education requirement.

Preferred Tools and Technologies:

• Jira for requirements tracking, backlog management, and user stories.

• Microsoft Visio for process mapping and workflow diagrams.

• Microsoft Excel, SharePoint, and other Microsoft Office applications for analysis and documentation.

• Power BI for dashboard requirements and business intelligence analysis.

• Smartsheet for project coordination and work tracking.

• UML methods and modeling techniques for system and process documentation.

Additional Preferred Qualifications:

• Certifications such as Certified Business Analysis Professional (CBAP) or Professional Scrum Product Owner (PSPO).

• Experience supporting government technology programs or initiatives involving energy and environmental services.

• Ability to balance competing stakeholder expectations, technical limitations, delivery schedules, and resource constraints.

Ideal Candidate: A proactive, detail-oriented professional who combines strong analytical judgment with collaborative leadership, adapts comfortably to changing priorities, and consistently turns complex business challenges into clear, actionable, and testable technical requirements.

• W2 employees of Overture Partners who work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), 401(k) starting on day one, a variety of voluntary benefits including life and disability insurance, and sick time if required by law in the worked-in state/locality.