Senior Business Services & Systems Lead (Remote)

Derbyshire County Council; United States; Hybrid; USD 40,000 - 62,000; Full time

Benefits offered by this job

Generous annual leave

Flexi time

LG Pension Scheme

Wellbeing support framework

Employee wellbeing support

Training and development

Cycle to work

Salary sacrifice for EV/plug-in

Derbyshire Rewards

Job summary

Derbyshire County Council's Legal Services seeks a Senior Business Services Assistant to lead the delivery and supervision of robust systems support within the Administration Team. You will help implement the new Iken case management system and ensure efficient, flexible service delivery across Legal Services.

You will deputise for the Business Services Officer when needed and supervise a small team of Business Services Assistants.

Qualifications

• Experience leading systems support in a Legal Services environment.
• Ability to supervise a small team of assistants.
• Knowledge of case management systems (e.g., Iken) and technical systems.

Responsibilities

• Deliver and supervise high-quality systems support for the Administration Team in Legal Services.
• Deputise for the Business Services Officer when unavailable.
• Assist with implementing the Iken case management system to drive efficiencies.

Job description

Derbyshire County Council's Legal Services seeks a Senior Business Services Assistant to lead the delivery and supervision of robust systems support within the Administration Team. You will help implement the new Iken case management system and ensure efficient, flexible service delivery across Legal Services.

You will deputise for the Business Services Officer when needed and supervise a small team of Business Services Assistants.