Business Support Officer

Cheshire West and Chester; Town of Chester (NY); On-site; USD 31,000 - 39,000; Full time

Job summary

Cheshire West and Chester is seeking an experienced Business Support Officer to join the Multi Agency Child Protection Team. The role focuses on high-quality administrative support, minute-taking, and ensuring confidential data handling across Ellesmere Port, Chester, and Winsford.

The successful candidate will organise meetings, manage diverse admin tasks, and contribute to service improvements while supporting safeguarding obligations and stakeholders across partner agencies.

Qualifications

• Experience in a business support or administrative role.
• Excellent minute-taking skills.
• Strong attention to detail.
• Ability to manage competing priorities and meet strict deadlines.

Responsibilities

• Provide comprehensive administrative support to the Multi Agency Child Protection Team.
• Organise and coordinate meetings: scheduling, agendas, venues, and collating reports from partner agencies.
• Maintain and monitor administration systems ensuring data accuracy, integrity and confidentiality.
• Respond professionally to enquiries from internal and external stakeholders, adhering to policies and laws.
• Support service improvement through identifying opportunities to enhance business processes and contributing to reviews and data analysis.
• Assist in training and supporting less experienced Business Support Officers.
• Collaborate with colleagues and partner agencies to ensure safeguarding services meet statutory obligations.

Skills

Minute-taking

Administration

Organisation

Communication

Prioritisation

Data confidentiality

Job description

An exciting opportunity has arisen for an experienced Business Support Officer to join Cheshire West and Chester's Multi Agency Child Protection Team. The role requires strong administrative and minute-taking skills and will support teams across the Ellesmere Port, Chester, and Winsford localities.

As a Business Support Officer within theMulti Agency Child Protection Team, you will play a vital role in supporting child protection processes and ensuring the effective administration of multi-agency meetings. This is a rewarding opportunity for an experienced administrator with exceptional organisational, communication, and minute-taking skills who is committed to supporting positive outcomes for children and families.

Key responsibilities include:

• Providing comprehensive administrative and business support to theMulti Agency Child Protection Team.
• Organising and coordinating meetings, including scheduling, preparing agendas,booking venues, and collating reports from partner agencies.
• Maintaining and monitoring administration systems and ensuring the accuracy, integrity, and confidentiality of data.
• Responding professionally and sensitively to enquiries from internal and external stakeholders, ensuring compliance with relevant legislation, policies, and procedures.
• Supporting service improvement by identifying opportunities to enhance business support processes and contributing to reviews, research activities, and data analysis.
• Assisting in the training, development, and support of less experienced Business Support Officers.
• Working collaboratively with colleagues and partner agencies to ensure the safeguarding service operates effectively and meets its statutory obligations.

The ideal candidate will have experience in a business support or administrative role, excellent minute-taking skills, strong attention to detail, and the ability to manage competing priorities while working to strict deadlines.