Business Services Assistant

Derbyshire County Council; United States; Hybrid; USD 40,000 - 62,000; Full time

Benefits offered by this job

Generous annual leave

Flexi time

LG Pension Scheme

Wellbeing support framework

Employee wellbeing support

Training and development

Cycle to work

Salary sacrifice for EV/plug-in

Derbyshire Rewards

Job summary

Derbyshire County Council's Legal Services seeks a Senior Business Services Assistant to lead the delivery and supervision of robust systems support within the Administration Team. You will help implement the new Iken case management system and ensure efficient, flexible service delivery across Legal Services.

You will deputise for the Business Services Officer when needed and supervise a small team of Business Services Assistants.

Qualifications

• Experience leading systems support in a Legal Services environment.
• Ability to supervise a small team of assistants.
• Knowledge of case management systems (e.g., Iken) and technical systems.

Responsibilities

• Deliver and supervise high-quality systems support for the Administration Team in Legal Services.
• Deputise for the Business Services Officer when unavailable.
• Assist with implementing the Iken case management system to drive efficiencies.

Job description

We are looking for a Senior Business Services Assistant to lead on the delivery and supervision of high quality and effective systems support in the Administration Team in Legal Services. This is an exciting opportunity to really make this role your own and have a strong influence on how we support and deliver our service. The centralised Administration Team is focused on providing technical and other support across Legal Services including the implementation of the new Iken case management system to drive efficiencies. You will be key in providing a flexible, agile and responsive systems support service across Legal Services and will deputise for the Business Services Officer when unavailable. You will supervise a small team of Business Services Assistants. You will need to have appropriate systems technical skills and knowledge to enable the Legal Team to focus on work requiring legal input and maximising their efficiency. You will need to be forward looking, innovative and flexible in response to changing service demands and technological advances. Take a look at our comprehensive job profile for more detail. Our Legal Team is contractually based in Matlock, Derbyshire, but we work on a flexible basis which includes options for home working. There'll be an opportunity to discuss future working arrangements at interview.

• Generous Annual Leave Scheme (25 days increasing to 30 days after 5 years' service): Ensuring a healthy work-life balance.
• Flexi Time Scheme: Up to two days flexi leave every four weeks (pro rata for part-time employees), subject to service needs.
• Local Government Pension Scheme: Providing financial security.
• Wellbeing Support Framework: Includes OH physician services, physiotherapy, CBT, and in-house counselling.
• Employee Wellbeing Support: Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and "Wisdom" app.
• Training and Development: Opportunities for professional qualifications and ongoing training.
• Cycle to Work Scheme: Promoting a healthy lifestyle.
• Electric/Plug-in Hybrid Vehicle Salary Sacrifice Scheme: Encouraging environmentally friendly commuting options.
• Our Derbyshire Rewards: a package of benefits and discounts.
• & much more