Senior Business Process Analyst & Scrum Master (Remote)

General Dynamics IT; United States; Remote; USD 102,000 - 138,000; Full time

Benefits offered by this job

Full-flex work week

401K with company match

Internal mobility team

Collaborative teams of innovators

Job summary

General Dynamics IT seeks a Senior Business Process Analyst with Scrum Master experience to support customer activities in Washington, DC. The role can be worked remotely, with a full-flex work week and strong emphasis on agile delivery.

You will facilitate ceremonies, coordinate multiple teams, and drive process optimization through automation and data-driven insights. Candidates should have 3+ years in business process analysis and Jira/Confluence proficiency.

Qualifications

• Strong knowledge of Agile methodology and frameworks.
• Proven experience writing requirements, user stories, and acceptance criteria.
• Proficiency with Jira and Confluence for requirements and project tracking while leveraging AI.

Responsibilities

• Facilitate Agile ceremonies such as Scrum, backlog refinement, sprint planning, and retrospectives.
• Manage Jira tasks for multiple Scrum and Kanban teams.
• Act as a liaison between teams to ensure continuous communication, track sprint progress, and remove impediments.
• Analyze existing business processes and end-to-end optimizing to drive operational excellence and efficiency through automation of strategic alignment.
• Collaborate with cross-functional stakeholders to elicit, document, and validate business and functional requirements and translate them into user stories.
• Develop user stories, acceptance criteria, and process flows to support customer.
• Partner with business leaders, SMEs, technical teams, data analysts and operational staff to ensure end-to-end requirements are understood and implemented correctly.
• Maintain structured documentation and linked artifacts in Confluence and track progress in Jira to ensure alignment between requirements, development, operations, and reporting.
• Leverage AI tools such (Claude, CoPilot, etc.) to manage multiple projects and priorities, and initiate follow up to ensure timely achievement of commitments.
• Support members of team in other related duties.

Skills

Agile Methodology

Business Analysis

Project Management

Education

Bachelor's degree or equivalent

Tools

Jira

Confluence

Job description

General Dynamics IT seeks a Senior Business Process Analyst with Scrum Master experience to support customer activities in Washington, DC. The role can be worked remotely, with a full-flex work week and strong emphasis on agile delivery.

You will facilitate ceremonies, coordinate multiple teams, and drive process optimization through automation and data-driven insights. Candidates should have 3+ years in business process analysis and Jira/Confluence proficiency.