Business Process Analyst Sr./Scrum Master

General Dynamics IT; United States; Remote; USD 102,000 - 138,000; Full time

Benefits offered by this job

Full-flex work week

401K with company match

Internal mobility team

Collaborative teams of innovators

Job summary

General Dynamics IT seeks a Senior Business Process Analyst with Scrum Master experience to support customer activities in Washington, DC. The role can be worked remotely, with a full-flex work week and strong emphasis on agile delivery.

You will facilitate ceremonies, coordinate multiple teams, and drive process optimization through automation and data-driven insights. Candidates should have 3+ years in business process analysis and Jira/Confluence proficiency.

Qualifications

• Strong knowledge of Agile methodology and frameworks.
• Proven experience writing requirements, user stories, and acceptance criteria.
• Proficiency with Jira and Confluence for requirements and project tracking while leveraging AI.

Responsibilities

• Facilitate Agile ceremonies such as Scrum, backlog refinement, sprint planning, and retrospectives.
• Manage Jira tasks for multiple Scrum and Kanban teams.
• Act as a liaison between teams to ensure continuous communication, track sprint progress, and remove impediments.
• Analyze existing business processes and end-to-end optimizing to drive operational excellence and efficiency through automation of strategic alignment.
• Collaborate with cross-functional stakeholders to elicit, document, and validate business and functional requirements and translate them into user stories.
• Develop user stories, acceptance criteria, and process flows to support customer.
• Partner with business leaders, SMEs, technical teams, data analysts and operational staff to ensure end-to-end requirements are understood and implemented correctly.
• Maintain structured documentation and linked artifacts in Confluence and track progress in Jira to ensure alignment between requirements, development, operations, and reporting.
• Leverage AI tools such (Claude, CoPilot, etc.) to manage multiple projects and priorities, and initiate follow up to ensure timely achievement of commitments.
• Support members of team in other related duties.

Skills

Agile Methodology

Business Analysis

Project Management

Education

Bachelor's degree or equivalent

Tools

Jira

Confluence

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

BI Full 6C (T4)

Job Family:

Process and Operational Efficiency

Job Qualifications:

Skills:

Agile Methodology, Business Analysis, Project Management

Certifications:

None Experience:

3 + years of related experience US Citizenship Required:

Yes

Job Description:

Business Process Analyst Senior

Job Responsibilities

GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a Business Process Analyst Senior with Scrum Master experience joining our team to support our customer activities in Washington, DC. This position can be worked Remote.

Job Responsibilities

• Facilitate Agile ceremonies such as Scrum, backlog refinement, sprint planning, and retrospectives.
• Manage Jira tasks for multiple Scrum and Kanban teams.
• Act as a liaison between teams to ensure continuous communication, track sprint progress, and remove impediments.
• Analyze existing business processes and end-to-end optimizing to drive operational excellence and efficiency through automation of strategic alignment.
• Collaborate with cross-functional stakeholders to elicit, document, and validate business and functional requirements and translate them into user stories.
• Develop user stories, acceptance criteria, and process flows to support customer.
• Partner with business leaders, SMEs, technical teams, data analysts and operational staff to ensure end-to-end requirements are understood and implemented correctly.
• Maintain structured documentation and linked artifacts in Confluence and track progress in Jira to ensure alignment between requirements, development, operations, and reporting.
• Leverage AI tools such (Claude, CoPilot, etc.) to manage multiple projects and priorities, and initiate follow up to ensure timely achievement of commitments.
• Support members of team in other related duties.

Education

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years of experience in business process analysis or similar role.

Required Qualifications

• Strong knowledge of Agile methodology and frameworks. Agile certification preferred, e.g., Certified Scrum Master (CSM), SAFe Agilist, or equivalent.
• Proven experience writing requirements, user stories, and acceptance criteria.
• Proficiency with Jira and Confluence for requirements and project tracking while leveraging AI.
• Excellent communication, facilitation, and problem-solving skills.
• Experience writing requirements and creating user stories.

Preferred Qualifications

• Familiarity with refugee and immigrant population or other social programs.
• Understanding of ITIL or other process improvement frameworks.
• Experience with integration of business and operational data into Jira and Confluence to enable traceability, reporting, and workflow automation.

WHAT GDIT CAN OFFER YOU:

• Full-flex work week
• 401K with company match
• Internal mobility team dedicated to helping you own your career
• Collaborative teams of highly motivated critical thinkers and innovators

The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

T elecommuting Options:

Remote

Work Location:

Any Location / Remote

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex wo