Senior Business Process Analyst

ARETUM Holdings LLC; Bethesda (MD); On-site; USD 120,000 - 145,000; Full time

Benefits offered by this job

Health benefits

401k plan

Life insurance

Paid time off

Family leave

Disability insurance

Training & development

Job summary

ARETUM Holdings LLC is seeking a Senior Business Process Analyst to centralize procurement request intake and improve workflows. You will develop intake tools, standardized processes, and tracking solutions while coordinating with program offices, contracting stakeholders, and leadership to enhance accuracy, triage efficiency, and visibility into workload and timelines.

Due to federal contracting work, you may handle controlled information and must adhere to safeguarding and compliance

Qualifications

• BA/BS degree or equivalent with 5+ years in business process or procurement work.
• Experience supporting acquisition, procurement intake, workflow centralization, or similar improvements.
• Experience creating process documentation, intake forms, dashboards, SOPs, and workflow tools.
• Strong communication and stakeholder coordination with internal customers, program offices, contracting offices, leadership.
• Technical proficiency with workflow systems and reporting platforms like Power BI or SharePoint.

Responsibilities

• Design, build, and maintain centralized procurement request intake forms, workflows, templates, and dashboards to support standardized data collection and efficient routing.
• Review and triage incoming procurement requests, validate documentation for completeness, identify missing information, and coordinate with stakeholders to resolve issues before routing.
• Develop and maintain standard operating procedures, workflow documentation, communication templates, and process guidance to promote consistent and efficient operations.
• Build and maintain tracking and reporting tools that provide visibility into request volume, workload distribution, processing timelines, backlogs, risks, and bottlenecks.
• Prepare recurring and ad hoc operational reports and provide leadership with actionable insights and recommendations to improve efficiency, responsiveness, and process performance.

Skills

Stakeholder management

Process improvement

Data analysis

Education

BA/BS degree

Tools

Power BI

SharePoint

Job description

ARETUM Holdings LLC

Description

About Aretum

DHS Suitability Required

Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront.

Job Summary

Aretum is seeking a Senior Business Process Analyst supports the centralization and improvement of procurement request processes by developing intake tools, standardized workflows, and operational tracking solutions. This role coordinates with internal customers, program offices, contracting stakeholders, and leadership to improve intake accuracy, streamline triage, and provide clear visibility into workload, risks, and processing timelines.

Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information and must adhere to applicable safeguarding and compliance requirements.

Responsibilities

• Design, build, and maintain centralized procurement request intake forms, workflows, templates, and dashboards to support standardized data collection and efficient routing.
• Review and triage incoming procurement requests, validate documentation for completeness, identify missing information, and coordinate with stakeholders to resolve issues before routing.
• Develop and maintain standard operating procedures, workflow documentation, communication templates, and process guidance to promote consistent and efficient operations.
• Build and maintain tracking and reporting tools that provide visibility into request volume, workload distribution, processing timelines, backlogs, risks, and bottlenecks.
• Prepare recurring and ad hoc operational reports and provide leadership with actionable insights and recommendations to improve efficiency, responsiveness, and process performance.

Requirements

• BA/BS degree and 5 (+) years of relevant experience, or an equivalent combination of education and experience.
• Demonstrated experience supporting acquisition, procurement intake, operational workflow centralization, or similar business process improvement activities.
• Experience developing process documentation, intake forms, templates, dashboards, standard operating procedures, and workflow tools.
• Strong communication and stakeholder coordination skills, with the ability to work effectively with internal customers, program managers, contracting offices, leadership, and external stakeholders.
• Technical proficiency with workflow systems, tracking tools, data organization, and reporting platforms such as Power BI, SharePoint, or equivalent solutions.
• Strong organizational and analytical skills with the ability to identify process gaps, improve data quality, track operational performance, and communicate risks and recommendations clearly.

Preferred

• Experience supporting federal government acquisition, procurement, or contracting operations.
• Experience developing automated dashboards, reporting tools, or digital intake solutions.
• Experience implementing process improvements that reduce rework, improve data quality, and increase operational efficiency.
• Familiarity with centralized intake, triage, routing, and workflow management processes.

Benefits

• Salary Range: $120,000$145,000 annually. Final compensation will be determined based on factors including education, experience, qualifications, skills, and applicable contract requirements.
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development

EEO Statement

Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.

As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws.

We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience.

If you require reasonable accommodation during the hiring process due to a disability, please contact [e-mail] for assistance.

Equal Opportunity Employer/Veterans/Disabled

ARETUM is an equal opportunity employer, committed to diversity and inclusion. All qualified candidates will receive equal consideration for employment without regard to disability, race, color, religious creed, national origin, sexual orientation/gender identity, or age.

ARETUM utilizes e-Verify to check employment authorization.

EEO/AA/F/M/Vet/Disabled.