Senior Business Immigration Analyst - Client Solutions

Fragomen; Matawan (NJ); Hybrid; USD 63,000 - 75,000; Full time

Benefits offered by this job

22 PTO days + Federal holidays

Medical, Dental, and Vision plans + FS

401K plan, with company matching

Job summary

Fragomen seeks a Senior Business Immigration Analyst to help clients navigate global immigration with expert case management, document gathering, and filing support. The role emphasizes attention to deadlines, client service, and collaboration.

You will develop knowledge of immigration case types, prepare petitions, communicate status to clients, and contribute to team productivity while following firm standards and privacy policies.

Qualifications

• Bachelor’s degree, Associate’s degree, Paralegal certification OR experience in a customer facing or client service-oriented role
• At least two years of business immigration experience (i.e., paralegal)
• The ability to prioritize, meet deadlines and escalated case issues to supervisor
• Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines
• Experience using various computer systems, including MS Word and Excel
• Desire to contribute to positive work environment, effectively collaborate and promote teamwork

Responsibilities

• Develop knowledge of the firm, various immigration case types and client processes
• Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing
• With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries
• Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor
• Compile and summarize large quantities of data within case management systems for reporting to clients, managers, and team
• Understand and contribute to team and individual productivity goals
• Demonstrate flexibility and initiative
• Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.)

Skills

Prioritize deadlines

Client service

Communications skills

MS Word & Excel

Team collaboration

Immigration experience

Education

Bachelor's degree

Associate’s degree

Paralegal certification

Tools

MS Word

Excel

Job description

Fragomen seeks a Senior Business Immigration Analyst to help clients navigate global immigration with expert case management, document gathering, and filing support. The role emphasizes attention to deadlines, client service, and collaboration.

You will develop knowledge of immigration case types, prepare petitions, communicate status to clients, and contribute to team productivity while following firm standards and privacy policies.