Senior Business Banking Relationship Manager

JPMorgan Chase & Co.; Tempe (AZ); On-site; USD 90,000 - 135,000; Full time

Job summary

JPMorgan Chase & Co. in Tempe, AZ, seeks a Senior Business Relationship Manager to deepen relationships with high-revenue business clients. You’ll manage deposits, cash management, and business credit opportunities up to $15M, while delivering tailored financial advice and risk-aware solutions.

You'll collaborate with Branch, Wealth Management, and Private Bank partners to grow primary bank share and ensure exceptional client experience through proactive, high-touch service.

Qualifications

• Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience
• Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting
• Demonstrated ability to anticipate clients’ issues, own problems on clients’ behalf, and follow through with commitments
• Strong relationship-building and excellent communication skills with individuals at all levels
• Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
• Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
• Balance needs of clients with associated risks and interests of the firm

Responsibilities

• Manage, retain and deepen a portfolio of approximately 100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
• Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
• Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
• Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
• Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements

Skills

Relationship management

Deposit & cash management

Credit underwriting

Communication skills

Time management

Problem solving

Risk awareness

Education

Finance degree or equivalent

Tools

MS Office

Job description

JPMorgan Chase & Co. in Tempe, AZ, seeks a Senior Business Relationship Manager to deepen relationships with high-revenue business clients. You’ll manage deposits, cash management, and business credit opportunities up to $15M, while delivering tailored financial advice and risk-aware solutions.

You'll collaborate with Branch, Wealth Management, and Private Bank partners to grow primary bank share and ensure exceptional client experience through proactive, high-touch service.