Senior Business Analytics & Strategy Partner - Remote

Oliver-Packaging-and-Equipmen; Walker (MI); On-site; USD 80,000 - 100,000; Full time

Job summary

Oliver Packaging and Equipment Company is seeking a Senior Business Analyst to serve as a cross-functional partner, translating business needs into actionable requirements and delivering insights that improve efficiency and decision-making. You will work with Finance, Sales, Customer Care, Marketing, Operations, Accounting, Field Service, and IT to drive data-driven improvements.

You will analyze performance across customers, products, pricing, and channels, develop dashboards, and support

Qualifications

• Bachelor's degree in Business, Finance, Accounting, Data Analytics, Economics, Information Systems, or a related field required.
• 7-10 years of experience in business analysis, sales operations, business intelligence, financial analysis, data analytics, or a related discipline preferred.
• Experience with ERP, CRM, business intelligence, database, and enterprise reporting systems required. Experience with Infor CSI (SyteLine), Infor CRM SLX, Power BI, and Alteryx preferred.
• Experience supporting process improvement, data governance, system enhancements, or automation initiatives preferred.

Responsibilities

• Analyze business performance across customers, products, pricing, sales channels, territories, margin, profitability, and customer activity to identify trends, risks, opportunities, and actionable recommendations.
• Develop, maintain, and distribute recurring reports, dashboards, KPIs, and management reporting for leadership and key stakeholders.
• Support monthly business reviews and ad hoc analysis by translating complex data into meaningful insights and decision-ready recommendations.
• Analyze sales performance, customer acquisition and attrition, product mix, profitability, pricing, and ordering behavior to support business growth and customer retention initiatives.
• Provide reporting and analysis for sales teams, distributors, strategic accounts, and customer programs.
• Support sales incentive and commission reporting, including data validation, exception review, approved adjustments, and distribution.
• Support forecasting and pipeline management through analysis of historical demand, order trends, customer activity, and sales opportunities.
• Consolidate forecast and funnel data into meaningful management reporting and identify opportunities to improve forecasting accuracy and visibility.
• Partner with Finance, Sales, Operations, and Customer Care to enhance forecasting processes and business planning activities.
• Coordinate pricing updates, product changes, customer assignments, and related reporting activities.
• Maintain and validate customer, territory, product, pricing, and organizational data across ERP, CRM, Power BI, and related systems.
• Investigate data discrepancies, coordinate corrections, and support ongoing data governance and system integrity initiatives.
• Administer the company's document management system, including controlled business documents, contracts, workflows, metadata, security, and retention requirements.
• Gather business requirements, recommend solutions, and partner with stakeholders to improve document management processes and governance.
• Develop documentation, procedures, and training materials and provide user support to ensure consistent adoption and compliance.
• Serve as a business-facing resource for CRM, ERP, Power BI, Alteryx, and related reporting processes.
• Promote data quality through standardized processes, controls, audits, and user training.
• Collaborate with IT and business stakeholders to resolve reporting issues, improve data accuracy, and support system enhancements.
• Identify opportunities to improve efficiency, automation, reporting, data visibility, and user experience across business processes.
• Support business requirements gathering, testing, implementation, communication, and training for process and system improvements.
• Participate in cross-functional projects and perform other duties as assigned.

Skills

Analytical skills

Problem solving

Critical thinking

Communication skills

Attention to detail

Education

Bachelor's degree

Tools

Infor CSI (SyteLine)

Infor CRM SLX

Power BI

Alteryx

Job description

Oliver Packaging and Equipment Company is seeking a Senior Business Analyst to serve as a cross-functional partner, translating business needs into actionable requirements and delivering insights that improve efficiency and decision-making. You will work with Finance, Sales, Customer Care, Marketing, Operations, Accounting, Field Service, and IT to drive data-driven improvements.

You will analyze performance across customers, products, pricing, and channels, develop dashboards, and support