Senior Business Analyst - Transportation & Logistics

ComResource, Inc.; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

ComResource, Inc. seeks a Senior Business Analyst to support a major transportation technology initiative implementing a new Transportation Management System (TMS) across pharmaceutical and medical operations, enabling real-time shipment tracking and visibility across networks.

This role will collaborate with transportation, supply chain, data, and IT teams to drive solution enhancements, optimize data flow, and coordinate with vendors such as Project44 to advance visibility modernization

Qualifications

• 5+ years of Business Analysis experience.
• 3–5 years in Agile environments with user stories and acceptance criteria development.
• Transportation and logistics experience.
• Middleware mapping experience.
• Strong technical Business Analysis capabilities.
• Demonstrated experience writing clear, effective user stories in Jira.
• Strong analytical and project management skills.
• Excellent communication skills with ability to work across business and IT teams.
• Proficiency with Microsoft Word, Excel, PowerPoint, Visio, Project, Jira, and Outlook.
• Ability to work independently with minimal supervision.

Responsibilities

• Serve as SME for Shipment Tracking, Project44, and visibility solutions.
• Lead requirements, process analysis, and enhancement efforts for Shipment Tracking and Visibility initiatives.
• Partner with transportation and logistics teams to improve shipment tracking accuracy, milestone visibility, alerting, and reporting.
• Work closely with third-party technology and visibility vendors, including Project44, to identify issues, assess new features, support integration improvements, and manage solution enhancements.
• Analyze upstream and downstream system impacts across visibility platforms, TMS, WMS, and carrier integrations, including ODFL, Penske, FedEx, and new fleet provider integrations.
• Support middleware mapping and integration-related requirements.
• Lead Agile ceremonies, including sprint planning, backlog refinement, standups, demos, and retrospectives.
• Drive capacity planning and capacity prediction to ensure realistic sprint commitments.
• Facilitate alignment among Product Owners, developers, and testers to ensure Shipment Tracking and visibility initiatives progress predictably.
• Prepare and maintain clear, structured Jira user stories and acceptance criteria that support visibility platform enhancements.
• Execute comprehensive business analysis processes, including requirements elicitation and documentation.
• Coordinate and lead UAT for Shipment Tracking and other visibility-related deliverables.
• Support functional testing as required for visibility and shipment tracking enhancements.
• Support production deployments, release activities, and post-deployment validation as needed.
• Serve as a liaison across IT, business stakeholders, and external partners.

Skills

Business Analysis

Agile experience

Jira user stories

Stakeholder communication

Logistics knowledge

Requirements elicitation

Education

Bachelor’s degree in Computer Science, Business, Information Systems, or related field

Tools

Jira

Visio

MS Project

Word

Excel

PowerPoint

Outlook

Job description

We are seeking a Senior Business Analyst to support a major transportation technology initiative focused on implementing a new Transportation Management System (TMS) across pharmaceutical and medical operations. The project will enable enhanced real-time shipment tracking and visibility across transportation and distribution networks.

This role will support and advance strategic initiatives focused on Shipment Tracking, Project44, and other transportation platforms. The Senior Business Analyst will collaborate with transportation, supply chain, data, and IT teams to drive solution enhancements, optimize data flow and tracking accuracy, and support visibility modernization efforts.

The Business Analyst will also work extensively with a third-party technology vendor throughout the implementation. This position requires a technically strong Business Analyst with logistics experience, middleware mapping experience, and the ability to develop clear, effective Jira user stories and acceptance criteria.

Key Responsibilities:

• Serve as a subject matter expert for Shipment Tracking, Project44, and supply chain visibility solutions.
• Lead requirements, process analysis, and enhancement efforts for Shipment Tracking and Visibility initiatives.
• Partner with transportation and logistics teams to improve shipment tracking accuracy, milestone visibility, alerting, and reporting.
• Work closely with third-party technology and visibility vendors, including Project44, to identify issues, assess new features, support integration improvements, and manage solution enhancements.
• Analyze upstream and downstream system impacts across visibility platforms, Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and carrier integrations, including ODFL, Penske, FedEx, and new fleet provider integrations.
• Support middleware mapping and integration-related requirements.
• Lead Agile ceremonies, including sprint planning, backlog refinement, standups, demos, and retrospectives.
• Drive capacity planning and capacity prediction to ensure realistic sprint commitments.
• Facilitate alignment among Product Owners, developers, and testers to ensure Shipment Tracking and visibility initiatives progress predictably.
• Prepare and maintain clear, structured Jira user stories and acceptance criteria that support visibility platform enhancements.
• Execute comprehensive business analysis processes, including requirements elicitation and documentation.
• Coordinate and lead UAT for Shipment Tracking and other visibility-related deliverables.
• Support functional testing as required for visibility and shipment tracking enhancements.
• Support production deployments, release activities, and post-deployment validation as needed.
• Serve as a liaison across IT, business stakeholders, and external partners.

Required Qualifications & Skills:

• 5+ years of Business Analysis experience.
• 3–5 years of experience working in Agile environments with user story and acceptance criteria development.
• Transportation and logistics experience.
• Middleware mapping experience.
• Strong technical Business Analysis capabilities.
• Demonstrated experience writing clear, effective user stories in Jira.
• Strong analytical and project management skills.
• Excellent communication skills with the ability to work across business and IT teams.
• Proficiency with Microsoft Word, Excel, PowerPoint, Visio, Project, Jira, and Outlook.
• Ability to work independently with minimal supervision.

Preferred Skills:

• Experience with transportation, logistics, Project44, or other shipment visibility tools.
• Understanding of real-time tracking, carrier integrations, milestone events, shipment exceptions, and visibility analytics.

Education:

• Bachelor’s degree in Computer Science, Business, Information Systems, or a related field preferred.

Work Authorization:

Sponsorship is not available for this position. Candidates must currently and in the future be legally eligible to work in the United States for any employer.